easy_CSM

Über easy_CSM

An easy-to-use and implementing Customer Success Management-Tool (CSM) in existing tool landscape for small and medium sized companies (SMEs) with among other things a connection to HubSpot to calculate customer's Health Score among ticketing KPIs also based on accounting ones such as - open invoices, - subscription paused, - subscription stopped, - ... and planned warnings like - buying role has changed, - averaged customer lifetime value will be reached, - ...

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