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Dusk FSM - Service Excellence

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アプリ

Dusk FSM - Service Excellence

Powering Field Services: Delivering Exceptional Customer Experiences

開発元
Dusk Mobile
インストール数
60件以上のインストール
評価

4.3(4)

サインインしてインストールDusk FSM - Service Excellenceのご契約が必要

必要な条件

HubSpotエディション
    全てのHubSpotエディションに対応
もっと詳しく
HubSpotアカウント権限
必要なアカウント権限を表示
Dusk FSM - Service Excellenceの契約内容
プラン:Launch、またはEssentials、またはGrowth、またはEnterprise

概要

If you’re sending individuals and teams into the field, Dusk FSM supercharges your HubSpot CRM with AI-powered Field Service Management (FSM), giving you real-time control over job scheduling, workforce dispatch, and invoicing.


Dusk FSM leverages AI automation to boost efficiency, reduce operational delays, and improve customer experience, all while seamlessly syncing with HubSpot to streamline service workflows.


With support for HubSpot custom objects and properties, your field teams can access and update customer-specific data directly from the job site, ensuring accurate, real-time information is always available.


🎯 Take the Interactive Tour: Sign Up, Schedule, Complete



📌 Unlock AI-Driven Field Service Excellence


Automate Job Scheduling & Dispatch

AI-powered workflows ensure real-time job assignments, smart routing, and workforce optimization directly from HubSpot.


Enhance Visibility with AI-Powered Insights

Gain real-time insights into field operations, track work progress, predict job completions, and monitor technician performance with intelligent analytics.


Leverage Custom Objects & Properties in the Field

Field teams can view, edit, and sync HubSpot custom objects and properties directly from mobile or desktop, ensuring service accuracy and better customer interactions.


Seamless CRM + FSM Integration

Move deals through HubSpot, and Dusk FSM will auto-create jobs, assign teams, and schedule follow-up work—ensuring data accuracy and operational efficiency.


Boost Revenue & Speed Up Invoicing

Shorten invoice cycles by automating job closeout-to-invoice workflows, ensuring faster payments and improved cash flow.


Empower Technicians to Create New Business

Give field teams the ability to suggest follow-up work, create deals, and generate revenue—directly from the job site.



📌 Why Dusk FSM?

Managing field service with multiple tools and spreadsheets is inefficient. Without an integrated AI-powered FSM platform, ensuring data quality, operational efficiency, and real-time customer updates is almost impossible.


With Dusk FSM and HubSpot, you get an intelligent field service platform that enables you to:

✔ Leverage AI-driven automation for smarter scheduling & dispatch

✔ Use HubSpot custom objects & properties to enhance field service accuracy

✔ Ensure real-time job tracking and proactive customer updates

✔ Streamline field operations with an end-to-end integrated workflow



📌 AI-Powered Integration Features


Turn HubSpot Workflows into Work in the Field

  • Auto-create jobs in Dusk FSM when a HubSpot deal moves stages

  • Dispatch teams in real time with automated assignments

  • Ensure data accuracy and visibility across CRM & FSM

Shorten Invoice Cycles & Improve Cash Flow

  • Auto-trigger invoices when work is completed in Dusk FSM

  • Reduce delays with real-time field updates and approvals


AI-Powered Scheduling & Smart Workflows

  • Predict job durations, technician availability, and workload balancing

  • Optimize dispatch routes and workforce utilization


Leverage HubSpot Custom Objects & Properties

  • Allow technicians to access & update key CRM data in the field

  • Ensure real-time sync between HubSpot & field service teams


Unlock New Revenue Opportunities from the Field

  • Technicians can suggest additional services, schedule follow-ups, and auto-generate deals in HubSpot


One Seamless, AI-Powered Workflow – No Duplicate Data!

  • Create Jobs in Dusk FSM from HubSpot Deals

  • Automate actions through Workflows from HubSpot Tickets

  • Create Tickets in HubSpot and auto-trigger workflows in Dusk FSM

  • Preview upcoming deals to forecast workloads



📌 Start Winning with AI-Powered Field Service Automation


🚀 Get started with our Launch Plan today and experience Dusk FSM with no obligation. Install the app today, and schedule a 30-minute discovery call to learn more about how to tailor the HubSpot + Dusk FSM integration to your specific needs.

機能

Trigger Field Jobs from HubSpot Tickets

Auto-create field jobs when ticket status changes in HubSpot. Dispatch instantly from the Dusk FSM card or scheduler. Once complete, jobs sync back to HubSpot, keeping your support desk fully updated, no manual steps.

Trigger Jobs from HubSpot Deals Automatically

Dispatch jobs directly from HubSpot using the Dusk FSM Dispatch App Card for a seamless, automated workflow from sales to service. Alternatively, create jobs for manual assignment and dispatch in Dusk FSM by selecting which Deal stages trigger job creation and which stages update in HubSpot upon job completion and invoicing

Dispatch Field Jobs from the HubSpot CRM App Card

Create and dispatch jobs directly from HubSpot using the embedded Dusk FSM App Card. Field staff get notified instantly, and job details sync automatically, no switching tabs, no manual entry.

Schedule Field Jobs in Dusk FSM

Use Dusk FSM’s advanced scheduling board to dispatch jobs triggered by HubSpot Tickets or Deals. View technician availability, apply filters, and assign work via drag-and-drop. Once dispatched, updates sync in real-time to HubSpot.

Live Field Status in HubSpot Helpdesk

Empower your Help Desk agents to seamlessly manage and track field tickets from the HubSpot Helpdesk with Dusk FSM. View real-time updates, manage assignments, log time, and ensure a smooth workflow from ticket creation to job completion, all within HubSpot.

アプリ機能

共有されるデータ
データソース
同期方向
HubSpot上
HubSpot上

Customer Company

会社プロパティー

会社プロパティー

Customers

コンタクト

コンタクト

Customers

カスタムオブジェクト

カスタムオブジェクト

Field Job Forms

カスタムオブジェクト

カスタムオブジェクト

Field Jobs

取引

取引

Field Jobs

チケット

チケット

Materials

製品

製品

共有データに関するその他の情報

Shared data can be setup completely manually or automatically. Shared data can be retrieved record by record or in bulk. The Dusk FSM connector has been designed to offer full flexibility based on individual HubSpot customer preferences.

確認

評価平均

4.3

4件の評価に基づく


レビュー数合計

4

全期間のレビュー数


5
75%完了
75%
4
0%完了
0%
3
0%完了
0%
2
25%完了
25%
1
0%完了
0%

評価平均

4.3

4件の評価に基づく

レビュー数合計

4

全期間のレビュー数

5
75%完了
75%
4
0%完了
0%
3
0%完了
0%
2
25%完了
25%
1
0%完了
0%

レビューを絞り込み:

並べ替え:


5/5
    2025年6月10日

わずかな読み込みの問題にもかかわらず、迅速なサポートで役立つスケジューラ

スケジュール管理にとても便利なツール

どの点が気に入っていますか?

いくつかのビュー、便利なアプリ

どの点が良くないと思われますか?

しかし、ウェブページの読み込みが遅いという問題を解決するために、サポートは非常に迅速に返答してくれる。

  • Accounting, F.

翻訳済み from English。originalのテキストを表示

King, A.、Dusk Mobileからの返信2025年6月17日
素晴らしいレビューをありがとうございます。また、カスタマーサクセスチームが必要な時に迅速に対応し、お役に立てていることを知り、大変嬉しく思っております。 パフォーマンスについて:ローディング時間を改善するためのステップをすでに踏んでおり、継続的な最適化努力の一環としてさらなる機能強化を展開しています。私たちはスムーズでパワフルなプラットフォームを提供することに全力を尽くしており、皆様からのフィードバックはそれをさらに推し進めるのに役立っています。ありがとうございました!

2/5
    2025年1月9日

The simple layout is positive - requires work.

Proposed use case: move a deal/ticket to a stage called 'delivery' with a customer address and have employees use the app to receive notification with all necessaries logged in relevant objects in HubSpot. I associated three contacts to a ticket which did sent to desktop Dusk FSM but not for all three contacts. App closed during session I cannot now use it - would need reinstall. Set-up steps not really difficult, however I wonder if the user guide for HubSpot integration is correct today?!

どの点が気に入っていますか?

Has a simple user-interface and app home screen is clear.

どの点が良くないと思われますか?

Deals and tickets not syncing to meet use case.

  • Gromniak, W.


King, A.、Dusk Mobileからの返信2025年1月17日
Hi Wesley, Thanks for the review! It would be great to connect over a call and better understand both your use case and also the reported issue on the app. We'll send an email with the calendar link over. Look forward to learning more.

このアプリをご利用になるには、次のDusk FSM - Service Excellenceサブスクリプションが必要です。

Launch

$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Optional Onboarding Pack, Data Migration and Premium Support Available

Launch

$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Optional Onboarding Pack, Data Migration and Premium Support Available

* こちらの価格は参考表示価格です。どの価格にも税、インセンティブ、値引など、価格に関する変動要素は含まれていません。価格に関する正確な最新情報については、この提供元パートナーまでお問い合わせください。HubSpotは、パートナー各社が提供する価格情報について一切の責任を負わないものとします。価格の最終更新:2025/12/03

その他の情報

開発元
Dusk Mobile
インストール数
60件以上のインストール
カテゴリー
このアプリが対応している言語
英語

現在のトレンド

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