CallTrackingMetrics
Conversation analytics to drive data-backed advertising strategies
Built by - CallTrackingMetrics
Installs - 600+ installs
Rating - 1.5(2)
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
CallTrackingMetrics Subscription - Marketing Pro, Sales Engage, or Enterprise plans
Overview
1/3 - Sync call analytics, recordings, and attribution to contacts.
The CallTrackingMetrics integration with HubSpot allows you to sync all your valuable call analytics, recordings, and attribution right into your contact records to enhance the CRM data you use every day. Create or update contacts, assign ownership for easy routing, and customize field mappings to see each of your leads' touchpoints and truly personalize follow-up communication.
Build triggers to create or update objects in HubSpot based on custom field mappings
Automatically associate a Contact with a Company or a Deal in HubSpot
Maintain full control over when to (or not to) overwrite fields or in HubSpot
Features
Listen to Call Recordings in HubSpot
Automatically associate phone calls to a contact record, including a playable call recording, any available transcription, and additional call analytics. Research your leads directly from their own words.
Enhanced Personalization with Call Tracking Attribution
Automatically map all the values most important to your team, like the marketing source of each phone call to supplement HubSpot's own attribution. Use call analytics to build lists, automate workflows, and add additional personalization opportunities to HubSpot.
App Functionality
Shared Data
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Reviews
- Oct 20, 2023
Nightmare
CTM gives me the option to have a number for each ad source I use. But integrating it with HubSpot is impossible. It integrates, but doesn't show me the sources. I called CTM and they say everything looks fine.
Tracing the origin of calls
integration does not work
Wood, S.
Construction & Renovation - 6 to 10 employees
- Jun 14, 2023
CTM integration with HubSpot
It is cumbersome to set up, and unpredictable in implementation. It has on occasion simply stopped logging calls in one of our instances.
Tracking calls, creating new contacts from calls
Calls logged automatically, and added to call history.
Difficulty setting it up, and buggy in implementation.
Shanks, L.
Hospitality - 51 to 200 employees
Pricing
Marketing Pro
$149
/monthConversation intelligence & automation to put actionable data in your hands
Agency-friendly with included sub-accounts & white label options
Form tracking and attribution with 5,000 form submissions included
3,000 transcribed minutes included
Custom AI call analysis with AskAI
If/then triggers to automate custom lead flows, call scoring, & analysis
Premium marketing integrations including Google Ads, GA4, and HubSpot
Open API access and developer resources for personalized solutions
Full access to live phone & chat support from product experts
Marketing Pro
$149
/monthConversation intelligence & automation to put actionable data in your hands
Agency-friendly with included sub-accounts & white label options
Form tracking and attribution with 5,000 form submissions included
3,000 transcribed minutes included
Custom AI call analysis with AskAI
If/then triggers to automate custom lead flows, call scoring, & analysis
Premium marketing integrations including Google Ads, GA4, and HubSpot
Open API access and developer resources for personalized solutions
Full access to live phone & chat support from product experts
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 09/03/2025
More info
Built by - CallTrackingMetrics
Installs - 600+ installs
Categories Languages this app is available in English
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