IMPACT

Strategic, Creative, and Easy to Work With

Working with IMPACT on our website redesign was a seamless and energizing experience. From the beginning, their team took the time to truly understand our goals and vision, not just the look and feel we wanted, but the deeper story we were trying to tell. I appreciated their balance of strategy and creativity, always providing thoughtful recommendations while being open and collaborative throughout the process. What stood out most was their ability to make a complex project feel manageable. They communicated clearly, stayed organized, and kept things moving forward without losing sight of the details. More importantly, they genuinely cared about us getting it right, which made the partnership feel less like working with a vendor and more like working with an extension of our team. Our new site reflects who we are and where we’re headed, and that’s thanks to IMPACT’s expertise and commitment. I wouldn’t hesitate to recommend them (a special shout-out to Mary and Nancy!) to any organization looking for a website partner that delivers both results and a great working relationship. Thanks for everything!!

Will Smith helped transform my HubSpot expertise - which transformed my company.

I worked with Will Smith at Impact for over a year. In that time, Will was a valuable and essential coach and instructor for HubSpot. I kinda knew how to use it for basic sales CRM functionality, but with Will's instruction, I was able to level up in our CRM data hygiene, workflows, list building, and understanding some of the real power with HubSpot. We actually created a case study pipeline that has accelerated our delivery from marketing to sales on completed case studies. I would not know the platform at all without his help.

Incredible Impact!

Working with Mary Brown has been AMAZING!!! I would give 10 stars if possible!! She is incredibly knowledgeable and explains things beautifully. She’s always there when I need help or I’m stuck on something and she really takes the time to make sure I understand the topics and really wants to see me succeed! I always love meeting with her and training! Best training I’ve ever had and the most wonderful trainer! Impact is so amazing and I absolutely love working with Mary and the company! I’ve learned so much throughout my training with Mary and I am so lucky to be working with her!

Big Shoutout to Impact!

Where do I start? Working with Impact and Mary Brown has been game-changer! They didn’t just give us cookie-cutter solutions. They threw us into the deep end of Content Marketing, SEMRush, Google Search Console, Lucky Orange, as well as Web Design tricks and optimizations - but in a good way! Mary and the team made sure we got our hands dirty, helping us figure out how to make smart, data-driven decisions about our website design and features. They’ve been like the super-knowledgeable buddies you need when navigating the maze of web stuff (tools, design, UI/UX), making sure we learned heaps and didn’t get lost. The experience has been more like a fun, enlightening workshop than just hiring a company. We didn’t just get services; we got a bucket load of knowledge and practical skills to go with it. Big thumbs up to Impact and Mary for making it practical, interesting, understandable and applicable.

Impact is truly the best

I can't say enough how much working with Impact and specifically Mary Brown on the website team has helped me over the last three years. Both strategically and tactically, the weekly calls I had with Mary really helped me take my company's website and my own skills to the next level. Impact works with you in a way that teaches not just what to do but WHY you're doing it, so that you can do next time, and put it into practice with their help. From website strategy, optimizations, and data analysis, I learned skills I know I will take with me no matter where I'm working. Finally, the team at Impact really wants to help you succeed, whether it's helping you navigate a big, overwhelming project to success, or helping you communicate the results of the work you're doing, they are there for you. Mary is amazing, and as I leave my current role, this coaching is hands down what I will miss most.

Impact made a huge impact!

Great team of people to work with, inside of a great system that keeps all participants in the know and managed well. Really appreciated Impact's approach of teaching us how and why to design and operate our website...they didn't just do it for us. We learned a lot, which is what we needed! Highly recommend their services!

Great Experience & Highly Recommend Working with IMPACT & Especially with Coach Will Smith

Wow! I cannot say enough on how much Will Smith has had an IMPACT (pun intended lol) on myself and the company. Why? Will Smith has taught, guided me and the company to better performance to gain more revenue. Hey, isn’t that what we all want? He is a HubSpot guru! Under his guidance he made it so much easier for me to understand HubSpot. Learning from Will was a 100% better than the HubSpot Academy courses I have ever taken. Due to his coaching our email rates improved by 4% and CTR by in emails by 2%. Taught me to look at the right KPI's for marketing emails. He also gave me the confidence to ensure our team was using HubSpot campaigns. Our team before was not utilizing campaigns. Our team had one landing page for every email and ad running. They were using query strings on the landing pages to track the ad or the email's form submissions. Well, this was very messy and a lot of sifting and sorting. My team did not want to change and insisted on using one landing page for everything. This was very messy and hard to see what new contacts, customers or revenue that was created. I was able to show the team the beauty of using campaigns and creating specific landing pages for each ad/email. Thanks to will who gave me the confidence to step up and show the team, and now can track and compare the results easily. Thank you, Will : )

Web and Inbound Masters

Great experience working with Impact. They are great at what they do. The cost is a bit higher, but the information sharing makes it worth it. They got us a updated site and worked with my team to teach best practices so we could continue after the engagement ends. They really set us up for success. Thanks!

Impact+ have a fantastic bunch of talented coaches!

I was fortunate that Will Smith and Hanna Claude coached me during my HubSpot Implementation Journey at LION Safety. Impact+ knows how to choose the right people to help grow others and the businesses behind them with the TAYA philosophy. I loved the way they take when they teach= a Very high level of empathy and engagement that makes you feel immediately on track to aim your goals—always focusing on HubSpot and Content as a medium to generate a healthy and strong relationship with prospects and clients. All LION team learned a lot; Jake Jordan helped us to align the sales and marketing team with great enthusiasm; thanks again, IMPACT+, for your incredible passion.

My site was good before...but now it is so much more effective.

Impact knows how to set up a site - I was not convinced at first, but shortly after my new site went live, I saw the difference. Impact was more than worth what I paid them! Great ROI and a very functional website. I would recommend them!