Thena Plugin for Slack
Acquire, grow, and service customers in Slack
Vereisten
HubSpot-abonnement Werkt met alle HubSpot-abonnementen Meer informatie HubSpot-accountmachtigingen - Bekijk de vereiste accountmachtigingen
Thena Plugin for Slack-abonnement - Connect Slack to HubSpot plan
Overzicht
1/4
HubSpot-Slack integration by Thena allows you to connect both applications and synchronize conversations between these platforms. As the integration is bi-directional, neither your customer support agents nor your customers need to switch platforms, ultimately reducing resolution times.
Functies
Detect requests in Slack
Requiring your agents to join multiple Slack channels can set you up for failure, resulting in significant confusion and a decline in customer service standards - use Thena to easily create tickets from within Slack on HubSpot
Convert requests to HubSpot tickets
One of the key benefits of Thena’s HubSpot integration is that it allows for seamless conversational ticketing. Your customer asks a question in Slack, Thena converts it into a HubSpot ticket, and your support team takes it from there. Your clients stay on Slack while your support agents are on HubSpot. It's a win-win.
App-functionaliteit
Gedeelde gegevens
Accounts | ||
Slack Users | ||
Tickets |
Reviews
- 12 jan. 2024
An app with a lot of potential, but completely lacking in anything useful at this time
We first found Thena when looking for a way to get Slack conversations into Intercom, our previous support solution. It worked flawlessly for that purpose. When moving to HubSpot, it's become unusable, because there's no two-way sync between conversations, like there was with the Intercom integration.
We want to get customer conversations from Slack into HubSpot so that our Support Team, who work strictly out of HubSpot, can support our clients.
Simple to use, fantastic support.
Does not provide anything very useful for integrating Slack to HubSpot (and back again).
Baker, T.
Technologie - software - 51 tot 200 werknemers
Prijzen
Connect Slack to HubSpot
US$ 1
/maandAn easy way to connect Slack to HubSpot
Detect requests in Slack
Convert requests to HubSpot tickets
Use the link on the right hand side to request pricing.
Note: $1.00 is a placeholder value only
Connect Slack to HubSpot
US$ 1
/maandAn easy way to connect Slack to HubSpot
Detect requests in Slack
Convert requests to HubSpot tickets
Use the link on the right hand side to request pricing.
Note: $1.00 is a placeholder value only
* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 15-02-2023
Meer info
Gemaakt door - Thena.ai
Installaties - 30+ installaties
Categorieën Talen waarin deze app beschikbaar is Engels
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