Logo - Full (Color)

Bouwen

Thena Plugin for Slack

Thena Plugin for Slack-icon
App

Thena Plugin for Slack

Acquire, grow, and service customers in Slack

Gemaakt door
Thena.ai
Installaties
30+ installaties
Beoordeling

2(1)

Meld je aan om te installerenVereist Thena Plugin for Slack-abonnement

Vereisten

HubSpot-abonnement
    Werkt met alle HubSpot-abonnementen
Meer informatie
HubSpot-accountmachtigingen
Bekijk de vereiste accountmachtigingen
Thena Plugin for Slack-abonnement
Connect Slack to HubSpot plan

Overzicht

HubSpot-Slack integration by Thena allows you to connect both applications and synchronize conversations between these platforms. As the integration is bi-directional, neither your customer support agents nor your customers need to switch platforms, ultimately reducing resolution times.

Functies

Detect requests in Slack

Detect requests in Slack

Requiring your agents to join multiple Slack channels can set you up for failure, resulting in significant confusion and a decline in customer service standards - use Thena to easily create tickets from within Slack on HubSpot

Convert requests to HubSpot tickets

Convert requests to HubSpot tickets

One of the key benefits of Thena’s HubSpot integration is that it allows for seamless conversational ticketing. Your customer asks a question in Slack, Thena converts it into a HubSpot ticket, and your support team takes it from there. Your clients stay on Slack while your support agents are on HubSpot. It's a win-win.

App-functionaliteit

Gedeelde gegevens
Gegevensbron
Richting van synchronisatie
In HubSpot
In HubSpot

Accounts

Bedrijven

Bedrijven

Slack Users

Contactpersonen

Contactpersonen

Tickets

Tickets

Tickets

Reviews

Beoordelingen filteren:

Sorteren:


2/5
    12 jan. 2024

An app with a lot of potential, but completely lacking in anything useful at this time

We first found Thena when looking for a way to get Slack conversations into Intercom, our previous support solution. It worked flawlessly for that purpose. When moving to HubSpot, it's become unusable, because there's no two-way sync between conversations, like there was with the Intercom integration.

Welk probleem probeer je op te lossen?

We want to get customer conversations from Slack into HubSpot so that our Support Team, who work strictly out of HubSpot, can support our clients.

Wat vind je goed?

Simple to use, fantastic support.

Wat vind je niet goed?

Does not provide anything very useful for integrating Slack to HubSpot (and back again).

  • Baker, T.

  • Technologie - software
  • 51 tot 200 werknemers

Connect Slack to HubSpot

US$ 1

/maand

An easy way to connect Slack to HubSpot

  • Detect requests in Slack

  • Convert requests to HubSpot tickets

  • Use the link on the right hand side to request pricing.

  • Note: $1.00 is a placeholder value only

Connect Slack to HubSpot

US$ 1

/maand

An easy way to connect Slack to HubSpot

  • Detect requests in Slack

  • Convert requests to HubSpot tickets

  • Use the link on the right hand side to request pricing.

  • Note: $1.00 is a placeholder value only

* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 15-02-2023

Meer info

Gemaakt door
Thena.ai
Installaties
30+ installaties
Categorieën
Talen waarin deze app beschikbaar is
Engels

Populairst

HubSpot solutions partner illustration
Meer hulp nodig?

Bouw een oplossing op maat met hulp van een HubSpot-partner.

Neem contact op met HubSpot Solution-partners voor al je bedrijfsbehoeften. Bekijk aanbevelingen, kies de beste match en start je project.