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Thena Plugin for Slack

Thena Plugin for Slack-icon
App

Thena Plugin for Slack

Acquire, grow, and service customers in Slack

Bygget av
Thena.ai
Installeringer
30+ installasjoner
Rangering

2(1)

Logg på for å installereKrever Thena Plugin for Slack-abonnement

Krav

HubSpot-abonnement
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Thena Plugin for Slack-abonnement
Connect Slack to HubSpot-abonnement

Oversikt

HubSpot-Slack integration by Thena allows you to connect both applications and synchronize conversations between these platforms. As the integration is bi-directional, neither your customer support agents nor your customers need to switch platforms, ultimately reducing resolution times.

Funksjoner

Detect requests in Slack

Requiring your agents to join multiple Slack channels can set you up for failure, resulting in significant confusion and a decline in customer service standards - use Thena to easily create tickets from within Slack on HubSpot

Convert requests to HubSpot tickets

One of the key benefits of Thena’s HubSpot integration is that it allows for seamless conversational ticketing. Your customer asks a question in Slack, Thena converts it into a HubSpot ticket, and your support team takes it from there. Your clients stay on Slack while your support agents are on HubSpot. It's a win-win.

Appfunksjonalitet

Delt data
Datakilde
Synkroniseringsretning
I HubSpot
I HubSpot

Accounts

Selskaper

Selskaper

Slack Users

Kontakter

Kontakter

Tickets

Tickets

Tickets

Gjennomganger

Filtrer gjennomganger:

Sorter:


2/5
    12. jan. 2024

An app with a lot of potential, but completely lacking in anything useful at this time

We first found Thena when looking for a way to get Slack conversations into Intercom, our previous support solution. It worked flawlessly for that purpose. When moving to HubSpot, it's become unusable, because there's no two-way sync between conversations, like there was with the Intercom integration.

Hvilket problem prøver du å løse?

We want to get customer conversations from Slack into HubSpot so that our Support Team, who work strictly out of HubSpot, can support our clients.

Hva vil du gjøre?

Simple to use, fantastic support.

Hva liker du ikke?

Does not provide anything very useful for integrating Slack to HubSpot (and back again).

  • Baker, T.

  • Teknologi - programvare
  • 51 til 200 ansatte

Connect Slack to HubSpot

USD 1

/måned

An easy way to connect Slack to HubSpot

  • Detect requests in Slack

  • Convert requests to HubSpot tickets

  • Use the link on the right hand side to request pricing.

  • Note: $1.00 is a placeholder value only

Connect Slack to HubSpot

USD 1

/måned

An easy way to connect Slack to HubSpot

  • Detect requests in Slack

  • Convert requests to HubSpot tickets

  • Use the link on the right hand side to request pricing.

  • Note: $1.00 is a placeholder value only

* Prissettingen her er kun for illustrasjonsformål. Prisene inkluderer ikke avgifter, insentiver, rabatter eller andre prissettingsvariabler. Kontakt partneren for å få oppdatert og riktig prissettingsinformasjon. HubSpot tar ikke ansvar for denne prissettingsinformasjonen, som gis av våre partnere. Prissetting sist oppdatert: 15.02.2023

Mer info

Bygget av
Thena.ai
Installeringer
30+ installasjoner
Kategorier
Språkene appen er tilgjengelig på
Engelsk

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