ControlHippo is an AI-powered business chat platform built for sales and support teams. It brings together omnichannel messaging, a collaborative shared inbox, and intelligent automation. By integrating your HubSpot data with 24/7 AI Chat Agents and Assistants, ControlHippo helps you engage leads faster, resolve issues smarter, and close more deals with less manual effort.

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Key Features & Benefits

Shared Inbox
Collaborate on customer conversations across teams with real-time visibility, assignments, and internal notes.

AI Chat Agent (24/7)
Handles queries, qualifies leads, and provides personalised responses using contextual understanding.

AI Chat Assistant
Assists human agents with smart suggestions, quick replies, and historical context for better outcomes.

Workflow Automation
Automates ticket routing, follow-ups, and CRM updates, reducing manual effort and response delays.

Omnichannel Communication
Manage WhatsApp, Telegram, email, and other channels from a single platform.

CRM Integration
Syncs all chat data, contacts, and actions with your CRM for complete sales and support visibility.

Team Collaboration
Internal comments, assignments, and shared visibility to ensure smooth hand-offs and accountability.

Performance Analytics
Tracks agent performance, customer interactions, and engagement trends in real time.

ControlHippo helps accelerate lead conversion with instant engagement, intelligent routing, and personalised messaging. Speeds up issue resolution by recognising urgency, avoiding repetition, and leveraging past interactions.