Thena Plugin for Slack
Acquire, grow, and service customers in Slack
Krav
HubSpot-plan Behörigheter för HubSpot-konto - Visa de obligatoriska kontobehörigheterna
Åtkomsttyp Shared Thena Plugin for Slack prenumeration - Connect Slack to HubSpot plan
Översikt
1/4
HubSpot-Slack integration by Thena allows you to connect both applications and synchronize conversations between these platforms. As the integration is bi-directional, neither your customer support agents nor your customers need to switch platforms, ultimately reducing resolution times.
Egenskaper
Detect requests in Slack
Requiring your agents to join multiple Slack channels can set you up for failure, resulting in significant confusion and a decline in customer service standards - use Thena to easily create tickets from within Slack on HubSpot
Convert requests to HubSpot tickets
One of the key benefits of Thena’s HubSpot integration is that it allows for seamless conversational ticketing. Your customer asks a question in Slack, Thena converts it into a HubSpot ticket, and your support team takes it from there. Your clients stay on Slack while your support agents are on HubSpot. It's a win-win.
Appfunktionalitet
Delade data
Accounts | ||
Slack Users | ||
Tickets |
Recensioner
- 12 jan 2024
An app with a lot of potential, but completely lacking in anything useful at this time
We first found Thena when looking for a way to get Slack conversations into Intercom, our previous support solution. It worked flawlessly for that purpose. When moving to HubSpot, it's become unusable, because there's no two-way sync between conversations, like there was with the Intercom integration.
We want to get customer conversations from Slack into HubSpot so that our Support Team, who work strictly out of HubSpot, can support our clients.
Simple to use, fantastic support.
Does not provide anything very useful for integrating Slack to HubSpot (and back again).
Baker, T.
Teknik – programvara - 51 till 200 anställda
Prissättning
Connect Slack to HubSpot
1 US$
/månadAn easy way to connect Slack to HubSpot
Detect requests in Slack
Convert requests to HubSpot tickets
Use the link on the right hand side to request pricing.
Note: $1.00 is a placeholder value only
Connect Slack to HubSpot
1 US$
/månadAn easy way to connect Slack to HubSpot
Detect requests in Slack
Convert requests to HubSpot tickets
Use the link on the right hand side to request pricing.
Note: $1.00 is a placeholder value only
*Priserna här är endast avsedda som exempel. I priserna ingår inte skatter, incitament, rabatter eller andra prisvariabler. Ta kontakt med partnern för den senaste och mest uppdaterade prisinformationen. HubSpot har inget ansvar för den här prisinformationen, vilken tillhandahålls av våra partner. Priserna uppdaterades senast: 2025-08-11
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