Workflow Template
Audience targeting for routing emails to customer agent
Conditionally assign emails to customer agent based on contact or conversation properties.
สร้างโดย HubSpot
ใช้ไปแล้ว - 1K ครั้ง
ภาพรวม
WHEN a new email conversation is started on a connected team email
THEN filter conversations according to targeting needs
THEN assign conversations to Customer Agent
Send specific emails to Customer Agent based on conversation or contact properties.
สิ่งที่คุณจะต้องเตรียม:
- A team email connected to help desk or inbox
- Properties on the contact or conversation that represent the desired targeting criteria
ข้อมูลเพิ่มเติม
สร้างโดย HubSpot
ติดตั้ง - 1K ครั้ง
วัตถุประสงค์
คำติชม
เทมเพลตเวิร์กโฟลว์เพิ่มเติม
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