Palfreeman Services are specialist CRM Strategy Consultants based in Melbourne, Australia. We specialise in CRM, Loyalty and Digital Strategy. We have worked with clients such as Qantas, Coles, NAB, ANZ, Autobarn, Dulux and Repco. Palfreeman Services has its own proven CRM and Digital Capability Assessment Tool to identify where the implementation of strategy is being held back. We have run CRM and Digital Capability assessments for companies such as Qantas, Coles, Tabcorp and Western Sydney University. We have helped companies such as T2Tea, Autobarn and Dulux set up new loyalty programs.