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Dusk FSM - Service Excellence

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应用程序

Dusk FSM - Service Excellence

Powering Field Services: Delivering Exceptional Customer Experiences

构建者
Dusk Mobile
安装
超过 60 次安装
评分

4.3(4)

登录以进行安装需要 Dusk FSM - Service Excellence 订阅

要求

HubSpot 计划
    适用于所有 HubSpot 计划
了解更多信息
HubSpot 帐户权限
查看必要帐户权限
Dusk FSM - Service Excellence 订阅
LaunchEssentialsGrowthEnterprise 计划

概览

If you’re sending individuals and teams into the field, Dusk FSM supercharges your HubSpot CRM with AI-powered Field Service Management (FSM), giving you real-time control over job scheduling, workforce dispatch, and invoicing.


Dusk FSM leverages AI automation to boost efficiency, reduce operational delays, and improve customer experience, all while seamlessly syncing with HubSpot to streamline service workflows.


With support for HubSpot custom objects and properties, your field teams can access and update customer-specific data directly from the job site, ensuring accurate, real-time information is always available.


🎯 Take the Interactive Tour: Sign Up, Schedule, Complete



📌 Unlock AI-Driven Field Service Excellence


Automate Job Scheduling & Dispatch

AI-powered workflows ensure real-time job assignments, smart routing, and workforce optimization directly from HubSpot.


Enhance Visibility with AI-Powered Insights

Gain real-time insights into field operations, track work progress, predict job completions, and monitor technician performance with intelligent analytics.


Leverage Custom Objects & Properties in the Field

Field teams can view, edit, and sync HubSpot custom objects and properties directly from mobile or desktop, ensuring service accuracy and better customer interactions.


Seamless CRM + FSM Integration

Move deals through HubSpot, and Dusk FSM will auto-create jobs, assign teams, and schedule follow-up work—ensuring data accuracy and operational efficiency.


Boost Revenue & Speed Up Invoicing

Shorten invoice cycles by automating job closeout-to-invoice workflows, ensuring faster payments and improved cash flow.


Empower Technicians to Create New Business

Give field teams the ability to suggest follow-up work, create deals, and generate revenue—directly from the job site.



📌 Why Dusk FSM?

Managing field service with multiple tools and spreadsheets is inefficient. Without an integrated AI-powered FSM platform, ensuring data quality, operational efficiency, and real-time customer updates is almost impossible.


With Dusk FSM and HubSpot, you get an intelligent field service platform that enables you to:

✔ Leverage AI-driven automation for smarter scheduling & dispatch

✔ Use HubSpot custom objects & properties to enhance field service accuracy

✔ Ensure real-time job tracking and proactive customer updates

✔ Streamline field operations with an end-to-end integrated workflow



📌 AI-Powered Integration Features


Turn HubSpot Workflows into Work in the Field

  • Auto-create jobs in Dusk FSM when a HubSpot deal moves stages

  • Dispatch teams in real time with automated assignments

  • Ensure data accuracy and visibility across CRM & FSM

Shorten Invoice Cycles & Improve Cash Flow

  • Auto-trigger invoices when work is completed in Dusk FSM

  • Reduce delays with real-time field updates and approvals


AI-Powered Scheduling & Smart Workflows

  • Predict job durations, technician availability, and workload balancing

  • Optimize dispatch routes and workforce utilization


Leverage HubSpot Custom Objects & Properties

  • Allow technicians to access & update key CRM data in the field

  • Ensure real-time sync between HubSpot & field service teams


Unlock New Revenue Opportunities from the Field

  • Technicians can suggest additional services, schedule follow-ups, and auto-generate deals in HubSpot


One Seamless, AI-Powered Workflow – No Duplicate Data!

  • Create Jobs in Dusk FSM from HubSpot Deals

  • Automate actions through Workflows from HubSpot Tickets

  • Create Tickets in HubSpot and auto-trigger workflows in Dusk FSM

  • Preview upcoming deals to forecast workloads



📌 Start Winning with AI-Powered Field Service Automation


🚀 Get started with our Launch Plan today and experience Dusk FSM with no obligation. Install the app today, and schedule a 30-minute discovery call to learn more about how to tailor the HubSpot + Dusk FSM integration to your specific needs.

功能

Trigger Field Jobs from HubSpot Tickets

Auto-create field jobs when ticket status changes in HubSpot. Dispatch instantly from the Dusk FSM card or scheduler. Once complete, jobs sync back to HubSpot, keeping your support desk fully updated, no manual steps.

Trigger Jobs from HubSpot Deals Automatically

Dispatch jobs directly from HubSpot using the Dusk FSM Dispatch App Card for a seamless, automated workflow from sales to service. Alternatively, create jobs for manual assignment and dispatch in Dusk FSM by selecting which Deal stages trigger job creation and which stages update in HubSpot upon job completion and invoicing

Dispatch Field Jobs from the HubSpot CRM App Card

Create and dispatch jobs directly from HubSpot using the embedded Dusk FSM App Card. Field staff get notified instantly, and job details sync automatically, no switching tabs, no manual entry.

Schedule Field Jobs in Dusk FSM

Use Dusk FSM’s advanced scheduling board to dispatch jobs triggered by HubSpot Tickets or Deals. View technician availability, apply filters, and assign work via drag-and-drop. Once dispatched, updates sync in real-time to HubSpot.

Live Field Status in HubSpot Helpdesk

Empower your Help Desk agents to seamlessly manage and track field tickets from the HubSpot Helpdesk with Dusk FSM. View real-time updates, manage assignments, log time, and ensure a smooth workflow from ticket creation to job completion, all within HubSpot.

应用程序功能

共享数据
数据源
同步方向
在 HubSpot 中
在 HubSpot 中

Customer Company

公司属性

公司属性

Customers

联系人

联系人

Customers

自定义对象

自定义对象

Field Job Forms

自定义对象

自定义对象

Field Jobs

交易

交易

Field Jobs

服务工单

服务工单

Materials

产品

产品

更多共享数据的相关信息

Shared data can be setup completely manually or automatically. Shared data can be retrieved record by record or in bulk. The Dusk FSM connector has been designed to offer full flexibility based on individual HubSpot customer preferences.

评论

平均评分

4.3

根据 4 个评分


总审查数

4

历来审查数


5
75% 完成
75%
4
0% 完成
0%
3
0% 完成
0%
2
25% 完成
25%
1
0% 完成
0%

平均评分

4.3

根据 4 个评分

总审查数

4

历来审查数

5
75% 完成
75%
4
0% 完成
0%
3
0% 完成
0%
2
25% 完成
25%
1
0% 完成
0%

过滤评论:

排序:


5/5
    2025年6月10日

功能强大的日程安排程序,尽管存在轻微的加载问题,但仍能提供快速支持

非常有用的日程安排工具

你喜欢什么?

多视角、便捷的应用程序

你不喜欢什么?

仍有一些小问题需要解决,但技术支持回复很快,解决了网页加载缓慢的问题

  • Accounting, F.

已翻译 from English。查看original 文本

来自 Dusk Mobile 的 King, A.回复2025年6月17日
感谢您的精彩评论,我们真的很感谢您的支持!我们很高兴听到您从多个日程安排视图中获得了价值,也很高兴听到这款应用程序为您的团队带来了便利。很高兴知道我们的客户成功团队在需要的时候能够及时响应并提供帮助,我们一直致力于保持快速的周转。 关于性能:我们已经采取措施来改善加载时间,我们正在推出进一步的增强功能,作为我们持续优化工作的一部分,随着我们在新地区的发展,您应该已经看到了。我们致力于提供一个流畅、功能强大的平台,您的反馈意见将帮助我们取得更大的进步。谢谢!

2/5
    2025年1月9日

The simple layout is positive - requires work.

Proposed use case: move a deal/ticket to a stage called 'delivery' with a customer address and have employees use the app to receive notification with all necessaries logged in relevant objects in HubSpot. I associated three contacts to a ticket which did sent to desktop Dusk FSM but not for all three contacts. App closed during session I cannot now use it - would need reinstall. Set-up steps not really difficult, however I wonder if the user guide for HubSpot integration is correct today?!

你喜欢什么?

Has a simple user-interface and app home screen is clear.

你不喜欢什么?

Deals and tickets not syncing to meet use case.

  • Gromniak, W.


来自 Dusk Mobile 的 King, A.回复2025年1月17日
Hi Wesley, Thanks for the review! It would be great to connect over a call and better understand both your use case and also the reported issue on the app. We'll send an email with the calendar link over. Look forward to learning more.

此应用程序需要以下其中一个 Dusk FSM - Service Excellence 订阅计划。

Launch

US$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Optional Onboarding Pack, Data Migration and Premium Support Available

Launch

US$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Optional Onboarding Pack, Data Migration and Premium Support Available

* 此处的定价仅供展示。所有价格均不包含税、奖励、折扣或其他定价变量。你应联系合作伙伴以获取最新的正确定价信息。HubSpot 对合作伙伴所提供的定价信息不承担任何责任。上次更新定价时间:2025/07/24

更多信息

构建者
Dusk Mobile
安装
超过 60 次安装
类别
应用程序可用的语言
英语

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