概览
1/4
HubSpot-Slack integration by Thena allows you to connect both applications and synchronize conversations between these platforms. As the integration is bi-directional, neither your customer support agents nor your customers need to switch platforms, ultimately reducing resolution times.
功能
Detect requests in Slack
Requiring your agents to join multiple Slack channels can set you up for failure, resulting in significant confusion and a decline in customer service standards - use Thena to easily create tickets from within Slack on HubSpot
Convert requests to HubSpot tickets
One of the key benefits of Thena’s HubSpot integration is that it allows for seamless conversational ticketing. Your customer asks a question in Slack, Thena converts it into a HubSpot ticket, and your support team takes it from there. Your clients stay on Slack while your support agents are on HubSpot. It's a win-win.
应用程序功能
共享数据
 Accounts | ||
Slack Users | ||
Tickets |
评论
- 2024年1月12日
An app with a lot of potential, but completely lacking in anything useful at this time
We first found Thena when looking for a way to get Slack conversations into Intercom, our previous support solution. It worked flawlessly for that purpose. When moving to HubSpot, it's become unusable, because there's no two-way sync between conversations, like there was with the Intercom integration.
We want to get customer conversations from Slack into HubSpot so that our Support Team, who work strictly out of HubSpot, can support our clients.
Simple to use, fantastic support.
Does not provide anything very useful for integrating Slack to HubSpot (and back again).
Baker, T.
科技：软件 - 51 到 200 个员工
定价
Connect Slack to HubSpot
US$1
/月An easy way to connect Slack to HubSpot
Detect requests in Slack
Convert requests to HubSpot tickets
Use the link on the right hand side to request pricing.
Note: $1.00 is a placeholder value only
Connect Slack to HubSpot
US$1
/月An easy way to connect Slack to HubSpot
Detect requests in Slack
Convert requests to HubSpot tickets
Use the link on the right hand side to request pricing.
Note: $1.00 is a placeholder value only
* 此处的定价仅供展示。所有价格均不包含税、奖励、折扣或其他定价变量。你应联系合作伙伴以获取最新的正确定价信息。HubSpot 对合作伙伴所提供的定价信息不承担任何责任。上次更新定价时间：2023/02/15
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