Logo - Full (Color)

建立

Slack Community Support

Slack Community Support-icon
App

Slack Community Support

Transform Slack customer chats into scalable HubSpot Inbox chats

建立者
Octopods
安裝次數
超過 40 次安裝
登入以進行安裝需要 Slack Community Support 訂閱

要求

HubSpot 版本
HubSpot 帳戶權限
檢視所需的帳戶權限
Slack Community Support 訂閱
Slack 版本

總覽

Running support in Slack is fast – until it isn’t. Messages get buried, nothing is tracked, and your team loses the context HubSpot already holds. Octopods turns every customer Slack thread into a first-class conversation inside the HubSpot Inbox to better support your community.


What does it do?

  • No more lost messages – Each new Slack thread becomes a HubSpot thread.

  • Zero context-switching – Reply from Slack or HubSpot; Octopods keeps the thread, contact, and timeline perfectly in sync.

  • Actionable analytics – Use HubSpot's reporting to track volume, response times, and CSAT across all Slack channels.

  • Seamless hand-offs – Mention a teammate or reassign the chat in HubSpot; Octopods echoes the update back to Slack so customers stay in the loop.

How can it help you?

  • Structured workflow in HubSpot Service Hub without giving up Slack’s speed

  • Two-way sync of messages, attachments, internal notes, and chat properties

  • Granular SLAs & automation powered by HubSpot workflows

Ready to bring order to your Slack support? Install Octopods and start converting chats into trackable HubSpot chats in under 60 seconds.

功能

Slack Channel for HubSpot Inbox

Connect your Slack Teams to your desired HubSpot Inbox using the Octopods integration.

Receive & Reply to Slack Messages from your HubSpot Inbox

Receive customer Slack messages – channel thread messages and media– right inside HubSpot Inbox. Reply with text, attachments, knowledge-base articles, and more; Octopods mirrors every response back to the original Slack thread in real time.

Automatically sync Slack customers to HubSpot Contacts

When a Slack customer message is synced to HubSpot, Octopods automatically uses or creates a HubSpot Contact with the same email address and link it to the conversation.

No Sign In Required

Just as you install the integration into your HubSpot, Octopods will create an account for you with the same email you're signed in with HubSpot.

應用程式功能

共用資料
資料來源
同步方向
在 HubSpot 中
在 HubSpot 中

Conversations

對話

對話

Leads

連絡人

連絡人

Media

CMS 檔案

CMS 檔案

Messages

對話

對話

Users

使用者

使用者

更多共用資料的相關資訊

At Octopods, we privately handle user data with care and caution. Please feel free to read our terms of service, privacy policy, and more related to data processing from here: https://docs.octopods.io/en/collections/1592987-terms-of-service-privacy-policy-gdpr-data-processing

評論

成為第一個撰寫客戶評論的人

(0 則評論)

Slack

US$34

/ 月

/per Slack team - Supports Slack of all plans

  • Send and receive messages from/to Slack

  • Unlimited HubSpot Accounts

  • Unlimited messages (Subject to fair use policy)

Slack

US$34

/ 月

/per Slack team - Supports Slack of all plans

  • Send and receive messages from/to Slack

  • Unlimited HubSpot Accounts

  • Unlimited messages (Subject to fair use policy)

* 此處顯示的價格僅供參考。所有價格均不包含稅金、獎勵、折扣或其他價格變數。如需最新的正確價格資訊,請連絡合作夥伴。HubSpot 對合作夥伴所提供的價格資訊不承擔任何責任。上次更新價格時間:2025/08/05

更多資訊

建立者
Octopods
安裝次數
超過 40 次安裝
類別
此應用程式可用的語言
英文葡萄牙文西班牙文阿拉伯文

Getting attention today

HubSpot solutions partner illustration
需要更多協助嗎?

與 HubSpot 解決方案合作夥伴攜手,合力打造自訂解決方案。

根據你的業務需求,聯繫 HubSpot 解決方案合作夥伴。瀏覽建議事項,聘用合適人選,隨即啟動你的專案!