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Dusk FSM - Service Excellence

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Dusk FSM - Service Excellence-icon
應用程式

Dusk FSM - Service Excellence

Powering Field Services: Delivering Exceptional Customer Experiences

建立者
Dusk Mobile
安裝次數
超過 50 次安裝
評分

4.3(4)

登入以進行安裝需要 Dusk FSM - Service Excellence 訂閱

要求

HubSpot 版本
    適用於所有 HubSpot 版本
了解詳情
HubSpot 帳戶權限
檢視所需的帳戶權限
Dusk FSM - Service Excellence 訂閱
LaunchEssentialsGrowthEnterprise 版本

總覽

If you’re sending individuals and teams into the field, Dusk FSM supercharges your HubSpot CRM with AI-powered Field Service Management (FSM), giving you real-time control over job scheduling, workforce dispatch, and invoicing.


Dusk FSM leverages AI automation to boost efficiency, reduce operational delays, and improve customer experience, all while seamlessly syncing with HubSpot to streamline service workflows.


With support for HubSpot custom objects and properties, your field teams can access and update customer-specific data directly from the job site, ensuring accurate, real-time information is always available.


🎯 Take the Interactive Tour: Sign Up, Schedule, Complete



📌 Unlock AI-Driven Field Service Excellence


Automate Job Scheduling & Dispatch

AI-powered workflows ensure real-time job assignments, smart routing, and workforce optimization directly from HubSpot.


Enhance Visibility with AI-Powered Insights

Gain real-time insights into field operations, track work progress, predict job completions, and monitor technician performance with intelligent analytics.


Leverage Custom Objects & Properties in the Field

Field teams can view, edit, and sync HubSpot custom objects and properties directly from mobile or desktop, ensuring service accuracy and better customer interactions.


Seamless CRM + FSM Integration

Move deals through HubSpot, and Dusk FSM will auto-create jobs, assign teams, and schedule follow-up work—ensuring data accuracy and operational efficiency.


Boost Revenue & Speed Up Invoicing

Shorten invoice cycles by automating job closeout-to-invoice workflows, ensuring faster payments and improved cash flow.


Empower Technicians to Create New Business

Give field teams the ability to suggest follow-up work, create deals, and generate revenue—directly from the job site.



📌 Why Dusk FSM?

Managing field service with multiple tools and spreadsheets is inefficient. Without an integrated AI-powered FSM platform, ensuring data quality, operational efficiency, and real-time customer updates is almost impossible.


With Dusk FSM and HubSpot, you get an intelligent field service platform that enables you to:

✔ Leverage AI-driven automation for smarter scheduling & dispatch

✔ Use HubSpot custom objects & properties to enhance field service accuracy

✔ Ensure real-time job tracking and proactive customer updates

✔ Streamline field operations with an end-to-end integrated workflow



📌 AI-Powered Integration Features


Turn HubSpot Workflows into Work in the Field

  • Auto-create jobs in Dusk FSM when a HubSpot deal moves stages

  • Dispatch teams in real time with automated assignments

  • Ensure data accuracy and visibility across CRM & FSM

Shorten Invoice Cycles & Improve Cash Flow

  • Auto-trigger invoices when work is completed in Dusk FSM

  • Reduce delays with real-time field updates and approvals


AI-Powered Scheduling & Smart Workflows

  • Predict job durations, technician availability, and workload balancing

  • Optimize dispatch routes and workforce utilization


Leverage HubSpot Custom Objects & Properties

  • Allow technicians to access & update key CRM data in the field

  • Ensure real-time sync between HubSpot & field service teams


Unlock New Revenue Opportunities from the Field

  • Technicians can suggest additional services, schedule follow-ups, and auto-generate deals in HubSpot


One Seamless, AI-Powered Workflow – No Duplicate Data!

  • Create Jobs in Dusk FSM from HubSpot Deals

  • Automate actions through Workflows from HubSpot Tickets

  • Create Tickets in HubSpot and auto-trigger workflows in Dusk FSM

  • Preview upcoming deals to forecast workloads



📌 Start Winning with AI-Powered Field Service Automation


🚀 Get started with our Launch Plan today and experience Dusk FSM with no obligation. Install the app today, and schedule a 30-minute discovery call to learn more about how to tailor the HubSpot + Dusk FSM integration to your specific needs.

功能

Trigger Field Jobs from HubSpot Tickets

Auto-create field jobs when ticket status changes in HubSpot. Dispatch instantly from the Dusk FSM card or scheduler. Once complete, jobs sync back to HubSpot, keeping your support desk fully updated, no manual steps.

Trigger Jobs from HubSpot Deals Automatically

Dispatch jobs directly from HubSpot using the Dusk FSM Dispatch App Card for a seamless, automated workflow from sales to service. Alternatively, create jobs for manual assignment and dispatch in Dusk FSM by selecting which Deal stages trigger job creation and which stages update in HubSpot upon job completion and invoicing

Dispatch Field Jobs from the HubSpot CRM App Card

Create and dispatch jobs directly from HubSpot using the embedded Dusk FSM App Card. Field staff get notified instantly, and job details sync automatically, no switching tabs, no manual entry.

Schedule Field Jobs in Dusk FSM

Use Dusk FSM’s advanced scheduling board to dispatch jobs triggered by HubSpot Tickets or Deals. View technician availability, apply filters, and assign work via drag-and-drop. Once dispatched, updates sync in real-time to HubSpot.

Live Field Status in HubSpot Helpdesk

Empower your Help Desk agents to seamlessly manage and track field tickets from the HubSpot Helpdesk with Dusk FSM. View real-time updates, manage assignments, log time, and ensure a smooth workflow from ticket creation to job completion, all within HubSpot.

應用程式功能

共用資料
資料來源
同步方向
在 HubSpot 中
在 HubSpot 中

Customer Company

公司屬性

公司屬性

Customers

連絡人

連絡人

Customers

自訂物件

自訂物件

Field Job Forms

自訂物件

自訂物件

Field Jobs

交易

交易

Field Jobs

服務票證

服務票證

Materials

產品

產品

更多共用資料的相關資訊

Shared data can be setup completely manually or automatically. Shared data can be retrieved record by record or in bulk. The Dusk FSM connector has been designed to offer full flexibility based on individual HubSpot customer preferences.

評論

4.3

依據 4 個評分

總檢閱數

4

歷來的檢閱次數

整體評分

75% 完成
0% 完成
0% 完成
25% 完成
0% 完成

平均評分

4.3

依據 4 個評分

總檢閱數

4

歷來的檢閱次數

整體評分

75% 完成
0% 完成
0% 完成
25% 完成
0% 完成

篩選評論:

排序:


篩選評論:

排序:


5/5
    2025年6月10日

功能强大的日程安排程序,尽管存在轻微的加载问题,但仍能提供快速支持

非常有用的日程安排工具

你喜歡什麼?

多视角、便捷的应用程序

你不喜歡什麼?

仍有一些小问题需要解决,但技术支持回复很快,解决了网页加载缓慢的问题

  • Accounting, F.

已翻譯 from English。 檢視 original 文字

來自Dusk MobileKing, A.的回覆2025年6月17日
感谢您的精彩评论,我们真的很感谢您的支持!我们很高兴听到您从多个日程安排视图中获得了价值,也很高兴听到这款应用程序为您的团队带来了便利。很高兴知道我们的客户成功团队在需要的时候能够及时响应并提供帮助,我们一直致力于保持快速的周转。 关于性能:我们已经采取措施来改善加载时间,我们正在推出进一步的增强功能,作为我们持续优化工作的一部分,随着我们在新地区的发展,您应该已经看到了。我们致力于提供一个流畅、功能强大的平台,您的反馈意见将帮助我们取得更大的进步。谢谢!
2/5
    2025年1月9日

The simple layout is positive - requires work.

Proposed use case: move a deal/ticket to a stage called 'delivery' with a customer address and have employees use the app to receive notification with all necessaries logged in relevant objects in HubSpot. I associated three contacts to a ticket which did sent to desktop Dusk FSM but not for all three contacts. App closed during session I cannot now use it - would need reinstall. Set-up steps not really difficult, however I wonder if the user guide for HubSpot integration is correct today?!

你喜歡什麼?

Has a simple user-interface and app home screen is clear.

你不喜歡什麼?

Deals and tickets not syncing to meet use case.

  • Gromniak, W.


來自Dusk MobileKing, A.的回覆2025年1月17日
Hi Wesley, Thanks for the review! It would be great to connect over a call and better understand both your use case and also the reported issue on the app. We'll send an email with the calendar link over. Look forward to learning more.
此應用程式需要下列其中一個 Dusk FSM - Service Excellence 訂閱版本。

Launch

US$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Launch

US$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

* 此處顯示的價格僅供參考。所有價格均不包含稅金、獎勵、折扣或其他價格變數。如需最新的正確價格資訊,請連絡合作夥伴。HubSpot 對合作夥伴所提供的價格資訊不承擔任何責任。上次更新價格時間:2025/09/06

更多資訊

建立者
Dusk Mobile
安裝次數
超過 50 次安裝
類別
此應用程式可用的語言
英語

Most popular

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