-RGB.jpeg){kind=logo}
Zoom Contact Center
安裝次數 - 超過 300 次安裝
要求
HubSpot 版本 HubSpot 帳戶權限 - 檢視所需的帳戶權限
存取權類型 已分享 Zoom Contact Center 訂閱 - Zoom Contact Center 版本
總覽
1/4 - Incoming Call Screen Pop
Zoom Contact Center is an AI-powered, omnichannel contact center platform that helps businesses provide prompt, accurate and personalized responses to their customers over a variety of channels.
Features
Unified Experience: Zoom Contact Center in the HubSpot calling window.
Outbound calling - Click-to-dial from Contact/Company and related objects.
Inbound calling - screen pop to the matching HubSpot record; activities auto-associated.
Call controls: mute, hold, add call, transfer, recording; state stays in sync.
AI assist: conversation summary shown to the transfer recipient (warm/direct).
AI Expert Assist: suggested dispositions, Smart Notes, and follow-up tasks.
Automatic activity logging (date/time, duration, disposition, notes) with recording link.
Note
Voice channel only within HubSpot CTI (use Zoom Workplace for chat/SMS/other channels).
HubSpot calling window must remain open during the session.
WebRTC setup required; Chrome users should install the “Zoom Contact Center for CTI” extension.
Requirements
HubSpot paid plan with calling.
Zoom Contact Center license (Essentials, Premium, or Elite) for each agent.
功能
Automatic Call Logging
Automatically captures and stores all call-related information in addition to notes and disposition inside HubSpot without the need for manual entry.
Advanced Call controls
Supports advanced call handling functionalities such as call transfer, call hold, auto call recordings, etc.
Incoming Screen Pop
On receipt of an incoming call, the CTI client will automatically screen pop to the matching contact record in HubSpot. Activities generated by the CTI client will be automatically associated with the matching contact record. Mid-call experience continues in the CTI client.
Outgoing Calls - Click to Dial
Initiate an outbound call from a Contact or Company object using the native HubSpot calling capability. Calls can also be initiated from other HubSpot objects that are associated with a Contact or Company. Mid-call experience continues in the CTI client.
AI Expert Assist & AI Companion
Knowledge Base Retrieval, Information Retrieval, Next Best Actions . Suggested Disposition, Auto-Generated Smart Notes, Follow-Up Tasks
應用程式功能
共用資料
Phone Call |
評論
價格
Zoom Contact Center
US$69
/ 月Per month Per License
Click-to-dial
Notes & Disposition Code
Automatic Call Logging
Advanced Call controls
Zoom Contact Center
US$69
/ 月Per month Per License
Click-to-dial
Notes & Disposition Code
Automatic Call Logging
Advanced Call controls
* 此處顯示的價格僅供參考。所有價格均不包含稅金、獎勵、折扣或其他價格變數。如需最新的正確價格資訊，請連絡合作夥伴。HubSpot 對合作夥伴所提供的價格資訊不承擔任何責任。上次更新價格時間：2025/12/23
Getting attention today
Zoom
Use Zoom with HubSpot meetings, workflows, contact records and more.
Microsoft Teams
Use Microsoft Teams and HubSpot for meetings, conversations, and more!
