engagent Consulting Ltd

OPAAT-SWY + HubSpot = a Partnership for Growth & Scale

I'm writing to review my experience with OPAAT-SWY, a HubSpot partner agency based in the islands of Trinidad and Tobago. I was introduced to OPAAT-SWY while networking with other black-owned partner agencies, and I'm impressed with their commitment to helping businesses grow and succeed. The founder of the agency, Lyndon Brathwaite, is a positive and inspiring leader. He guides his firm by the simple philosophy: Change the routine. Create the opportunity. Make a difference. Archive your goals. Lyndon is also a must-follow on LinkedIn and Instagram. His almost daily insights about new business development and sales come through a unique and refreshing prism and contain immediately actionable takeaways. He's open and transparent about his journey as an entrepreneur, which builds trust with his clients. OPAAT-SWY is one of the fastest-growing HubSpot partners in the LATAM market. They help customers focus on clear and actionable processes and systems for marketing, sales, and customer experience growth. Their core competencies include: Marketing and sales alignment Sales enablement Marketing automation Process optimization CRM implementation I'm consistently impressed with their expertise, dedication, and commitment to their clients. The team at OPAAT-SWY is highly skilled in all aspects of HubSpot with a proven track record of success in helping clients achieve their marketing, sales, and customer experience goals. The team at OPAAT-SWY is also a pleasure to work with. They are responsive, communicative, and always willing to go the extra mile. They are also team players who are always looking for ways to collaborate and share knowledge with others. I highly recommend OPAAT-SWY to any business looking for a HubSpot partner in the Caribbean. They are a valuable asset to the global HubSpot community and I'm proud to support them as a fellow black-owned partner agency.

Valuable resource with an incredible follow up system

As many of you may know, HubSpot CRM platform can do almost anything for your Sales and marketing needs but can become pretty overwhelming at times if you are unsure of the key elements and navigation of the system. It has been an absolute pleasure to connect with Lyndon, a HubSpot affiliate in Trinidad, who takes the time to familiarize himself with your company’s goals and objectives before giving you the knowledge and best options to suit your needs. Our team consist of Sales | Marketing | Customer Success and Operations of which, Lyndon gave us a workflow to easily connect to our customers and ensure that they receive the best quality of service. If you need that guidance in selecting the best CRM and crafting your customer journey for your organisation, I highly recommend that you connect with Lyndon of OPAAT-SWY Consulting Ltd to take you through that seemly experience

Very attentive, willing to go the extra mile, very patient

It has been an absolute pleasure working with Lyndon. He has been very patient in guiding us at RMC through all of the different functionalities of using a CRM tool (HubSpot). These include the marketing, sales, social media and website integration, analytics and other functionalities. He provided personalized "how to" videos and continues to support RMC in the implementation of HubSpot into our day-to-day systems. This is a work in progress for us and at a time that I was ready to give up trying to figure it out on my own, his support has been invaluable. I highly recommend engaging him for your CRM training and have already referred him to others.

HubSpot CRM and OPAAT

Exceptional follow up and patience with handling queries and staff training. Organized and knowledgeable in his field.

A Win Win

Attended a seminar while under lock down, looking for a way to improve my craft in car sales and evolve my work management. It’s here I was introduced to HubSpot. At this Seminar I won a free introduction by Lyndon B. He was welcoming, friendly and listened to my needs and took his time to show me the advantages. I was so excited and jumped on it. I must say after a month plus on this platform, I can’t imagine working without it anymore. Thank you Lyndon for your amazing training and service. I’m officially a HubSpotter because of you. Candice

Et vellykket samarbejde i uddannelsesbranchen

Da uddannelsesinstitutionerne i Trinidad og Tobago blev lukket i marts 2020 på grund af COVID-19-pandemien, stod min institution over for den virkelighed, at antallet af indskrevne studerende faldt. Det var ekstremt udfordrende at skulle omstille vores aktiviteter eksternt i mangel af et CRM-system. Ekspertviden, vejledning og træning fra Lyndon Brathwaite kombineret med HubSpot CRM-systemet viste sig at være en integreret del af institutionens tilmeldingskampagne for det nye akademiske år. Institutionen oprettede et kerneteam bestående af medlemmer af marketing- og optagelsesafdelingerne, som blev uddannet i inbound marketing-metodologi, forståelse af de studerendes tilmeldingsrejse, hvordan man tiltrækker, plejer og konverterer potentielle studerende. HubSpot gjorde det muligt at integrere alle institutionens individuelle digitale platforme for at skabe en strategisk markedsføringstilgang. Kun tre måneder inde i kampagnen har vi dobbelt så mange leads som i sidste års kampagne, og vi har allerede sikret os det samme antal ansøgninger som sidste år. Med yderligere seks uger, før kampagnen slutter, er vi ikke i tvivl om, at vi vil overgå dette års tilmeldingsmål med et betydeligt mindre reklamebudget sammenlignet med tidligere år.

HubSpot og OPAAT - SWY - en vindende kombination

"Jeg blev introduceret til HubSpot af Lyndon Brathwaite fra OPAAT-SWY sidste år og tilmeldte mig i sidste kvartal af 2019. Jeg havde tidligere brugt et CRM-system, da jeg arbejdede for en lokal virksomhed, og jeg vidste, at det var værdifuldt at bruge et, men jeg tøvede i første omgang, da min virksomhed er en lille virksomhed og skal være forsigtig med udgifterne. Da Lyndon viste mig demoprogrammet, indså jeg værdien af at administrere kundedatabasen for mit team og have prognoser og være i stand til at markedsføre produkter og indstille opgaver på én platform. Det har været fantastisk. 1. Systemet er meget brugervenligt. 2. Det giver mig et format, der er nemt at styre mit team og vise resultater på teammøder. 3. Gode analyseværktøjer giver teamet mulighed for at vurdere, hvor de er på et hvilket som helst tidspunkt i måneden. 4. Ved at oprette lister er vi i stand til at sende direkte markedsføring ud. 5. Vigtigst af alt - Lyndon Brathwaite/OPAAT- SWY har været en fremragende eftersalgssupport!!!

Fremragende partner

Meget professionel og velinformeret og strategisk i sin tilgang. Det er dejligt at have diskussioner med Opaat om denne løsning. Jeg vil anbefale dette firma til andre kunder på Jamaica.