WhatHub brings the full power of HubSpot CRM into the WhatsApp Web interface, allowing the user to see information about their WhatsApp contacts and perform HubSpot tasks without ever leaving the WhatsApp UI.

WhatHub is distributed and supported by Leadsruptive, HubSpot Elite Solutions Partner specialized in HubSpot integrations.

WhatHub also allows you to send 1:1 messages to any HubSpot contact and records all the conversations your agents have with your contacts into their timeline, allowing you to configure advanced automations like triggering workflows when certain keyword is mentioned in a WhatsApp message.

Key benefits of WhatHub include:

• Allow agent accountability by keeping track of all conversations inside HubSpot.
• Improve interactions by providing the agent with all relevant information about the contact. No need to waste time asking the same questions repeatedly. If it's in the CRM the agent will see it.
• Save time by being able to perform most common HubSpot Tasks from the WhatsApp UI and using templates and tokens to send messages: Update lead status, deal stage, owner, lifecycle stage, and more.
• Provide privacy and compliance by allowing for configuration of which contacts will be recording.
• Deploy in minutes by keeping your existing messaging interface: WhatHub let's your agents use the chat interface they already know and love while providing all the extra features they need.
• Create reports, lists, and trigger workflow automations based on the content of the WhatsApp messages
• No complicated deployment, no learning curve, no hidden costs

Who should use WhatHub?

WhatHub was designed as a companion for the account manager. You are a greate fit for WhatHub if your company has an account management role either in the Sales or Custome Service process.

DISCLAIMER: In compliance with WhatsApp Terms of Service, you should use the WhatsApp Business app when integrating with HubSpot CRM in a live environment.

Can I use WhatHub to do bulk messaging /automation?

Bulk Messaging is strictly prohibited by WhatsApp. If you have been approved to use the WhatsApp API we would be glad to help send notifications from a HubSpot contact workflow.

Do I need WhatsApp Business?

WhatHub works with the Web interface of either WhatsApp Personal or WhatsApp Business apps, however using WhatsApp Business is recommended.

What type of companies and industries already use WhatHub?

We have clients in multiple industries, both B2C and B2B, from micro companies and solopreneurs using HubSpot Free CRM to large corporations with HubSpot Enterprise and 100+ users.

What type of companies are NOT a good fit for WhatHub?

If you have a large contact center but you don't provide personalized service (no account manager role) you will probably need a full featured contact center solution. WhatsApp Web currently allows only 4 (four) computer/user to be concurrently connected to a phone device/number (10 users on selected markets where "WhatsApp Premium" is available), so you won't be able to handle more than 4 users having private conversatios while using the same phone number.

However as a Certified HubSpot Solution Partner we have 5 years of experience integrating different contact center solutions with HubSpot and we would be glad to help you.