engagent Consulting Ltd

OPAAT-SWY + HubSpot = a Partnership for Growth & Scale

I'm writing to review my experience with OPAAT-SWY, a HubSpot partner agency based in the islands of Trinidad and Tobago. I was introduced to OPAAT-SWY while networking with other black-owned partner agencies, and I'm impressed with their commitment to helping businesses grow and succeed. The founder of the agency, Lyndon Brathwaite, is a positive and inspiring leader. He guides his firm by the simple philosophy: Change the routine. Create the opportunity. Make a difference. Archive your goals. Lyndon is also a must-follow on LinkedIn and Instagram. His almost daily insights about new business development and sales come through a unique and refreshing prism and contain immediately actionable takeaways. He's open and transparent about his journey as an entrepreneur, which builds trust with his clients. OPAAT-SWY is one of the fastest-growing HubSpot partners in the LATAM market. They help customers focus on clear and actionable processes and systems for marketing, sales, and customer experience growth. Their core competencies include: Marketing and sales alignment Sales enablement Marketing automation Process optimization CRM implementation I'm consistently impressed with their expertise, dedication, and commitment to their clients. The team at OPAAT-SWY is highly skilled in all aspects of HubSpot with a proven track record of success in helping clients achieve their marketing, sales, and customer experience goals. The team at OPAAT-SWY is also a pleasure to work with. They are responsive, communicative, and always willing to go the extra mile. They are also team players who are always looking for ways to collaborate and share knowledge with others. I highly recommend OPAAT-SWY to any business looking for a HubSpot partner in the Caribbean. They are a valuable asset to the global HubSpot community and I'm proud to support them as a fellow black-owned partner agency.

Valuable resource with an incredible follow up system

As many of you may know, HubSpot CRM platform can do almost anything for your Sales and marketing needs but can become pretty overwhelming at times if you are unsure of the key elements and navigation of the system. It has been an absolute pleasure to connect with Lyndon, a HubSpot affiliate in Trinidad, who takes the time to familiarize himself with your company’s goals and objectives before giving you the knowledge and best options to suit your needs. Our team consist of Sales | Marketing | Customer Success and Operations of which, Lyndon gave us a workflow to easily connect to our customers and ensure that they receive the best quality of service. If you need that guidance in selecting the best CRM and crafting your customer journey for your organisation, I highly recommend that you connect with Lyndon of OPAAT-SWY Consulting Ltd to take you through that seemly experience

Very attentive, willing to go the extra mile, very patient

It has been an absolute pleasure working with Lyndon. He has been very patient in guiding us at RMC through all of the different functionalities of using a CRM tool (HubSpot). These include the marketing, sales, social media and website integration, analytics and other functionalities. He provided personalized "how to" videos and continues to support RMC in the implementation of HubSpot into our day-to-day systems. This is a work in progress for us and at a time that I was ready to give up trying to figure it out on my own, his support has been invaluable. I highly recommend engaging him for your CRM training and have already referred him to others.

HubSpot CRM and OPAAT

Exceptional follow up and patience with handling queries and staff training. Organized and knowledgeable in his field.

A Win Win

Attended a seminar while under lock down, looking for a way to improve my craft in car sales and evolve my work management. It’s here I was introduced to HubSpot. At this Seminar I won a free introduction by Lyndon B. He was welcoming, friendly and listened to my needs and took his time to show me the advantages. I was so excited and jumped on it. I must say after a month plus on this platform, I can’t imagine working without it anymore. Thank you Lyndon for your amazing training and service. I’m officially a HubSpotter because of you. Candice

A successful collaboration in the business of education

With the closure of learning institutions in Trinidad and Tobago in March 2020 due to the COVID-19 pandemic, my institution was faced with the reality of declining student enrolment numbers. Having to transition our operations remotely in the absence of a CRM was extremely challenging. The expert knowledge, guidance and training from Lyndon Brathwaite, coupled with the HubSpot CRM system, proved to be an integral part of the institution's enrolment campaign for the new academic year. The institution created a core team comprising members of the marketing and admissions departments, who were trained in inbound marketing methodology, understanding the student enrolment journey, how to attract, nurture and convert prospective students. HubSpot allowed for the integration of all of the institution's individual digital platforms to create a strategic marketing approach. With only three months into the campaign, we have double the number of leads compared to last year's campaign and have already secured the same amount of applications compared to last year. With another six weeks before the campaign ends, we have no doubt that we will surpass this year's enrolment target, with a significantly less promotional budget when compared to previous years.

HubSpot and OPAAT - SWY -a winning combination

"I was introduced to HubSpot by Lyndon Brathwaite of OPAAT- SWY last year and signed up in the last quarter of 2019. I had used a CRM when I worked with a local company in the past and knew there was value in using one but was hesitant in the first instance as my company is a small business and have to be cautious about expenditure.When Lyndon showed me the demo application, I realized the value of managing the customer database for my team and and having forecasts and being able to market products and set tasks on one platform. It has been amazing. 1. The system is very user friendly. 2. It gives me a format that is easy to manage my team and show results at team meetings. 3. Great analytical tools allow the team to assess where they are at any point in the month. 4. By creating lists we are able to do direct marketing mail outs. 5. Most important---Lyndon Brathwaite/ OPAAT- SWY have been an excellent after sales support !!!

Excellent Partner

Very professional and informed and is strategic in his approach. It's great having discussions with Opaat about this solution. I will recommend this company to other customers in Jamaica