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Simplesat Integration Overview
Add CSAT, CES, 5-Star, or NPS surveys to solved ticket emails
You can embed Simplesat surveys into your HubSpot account in under 10 minutes, making it easy to gather customer feedback and monitor satisfaction efficiently. Integrating surveys into your communications can boost response rates, provide valuable insights, and enhance customer engagement.
Boost HubSpot with Simplesat's enhanced integrations.
Simplesat's integration with HubSpot extends beyond survey embedding. The integration allows you to automatically update contact properties and create custom objects with rating details, keeping your customer data up to date. You can also create follow-up tickets based on survey feedback and update ticket properties with rating details, providing complete control and transparency for a more responsive customer service environment across your team.
Integration features
Effortlessly map Simplesat response details to any contact property within HubSpot. For instance, ensure that contacts consistently reflect their most recent CSAT or NPS score, keeping your records accurate and up-to-date.
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By introducing a new Simplesat Feedback object type, you gain the ability to seamlessly connect responses with both individual contacts and companies, streamlining your data management and enhancing your understanding of customer feedback across all levels of interaction.
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Automated follow-up tickets make it easy for your team to quickly respond to customers and close the loop - all within your team's existing support workflows.
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Automatically update tickets with notes when contacts provide ratings. Map Simplesat responses to ticket properties in HubSpot, like CSAT ratings, sentiment, and follow-up comments.
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Embedding Simplesat surveys in your email templates can automatically trigger once a ticket is closed or an event occurs, seamlessly integrating with your existing HubSpot automations.
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Simplesat integrates with these HubSpot features
Other tools Simplesat integrates with
Freshdesk, Intercom, Jira, Salesforce, Slack, and ZendeskDetails
- Provider
- Simplesat
- Total installs
- 100+ installs
- Categories
- Languages this app is available in
English ,French , andSpanish
Requirements
HubSpot Subscription Works with all HubSpot plans Pricing plans learn more HubSpot Account Permissions - View required account permissions
Simplesat Subscription - Standard, Pro, Elite, or Enterprise plans
Resources
Legal Stuff
You understand that when using this integration, it's up to you to comply with applicable laws and regulations, as well as the HubSpot AUP and Terms. Please review this developer's documentation for more information.
- Please refer to the developer's Privacy Policy and Terms for more information.
Other privacy information
Simplesat Pricing
Simplesat Customer Reviews
3 Reviews
- Aug 22, 2024
Fantastisches Feedback-Tool, aber schwache HubSpot-Integration
- Freimoser, T.
Technology - Software - 26 to 50 employees
- Jul 31, 2024
Great application with great integration
- Miller, M.
Health - 26 to 50 employees
- Jan 3, 2024
Excellent support and HubSpot ticket functionality
- Gadow, J.
Recruiting/Staffing - 51 to 200 employees