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Emergency Unmerge

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Emergency Unmerge

Undo accidental HubSpot merges; restore contacts, companies, and…

Installs
<10 installs
Sign in to installRequires Emergency Unmerge subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Emergency Unmerge Subscription
Free Scan, Emergency 100, Emergency 250, Emergency 500, or Emergency - Buy What You Need plans

Overview

Emergency Unmerge is the only app that reverses merges already performed through HubSpot's native merge function.


When contacts, companies, or deals are accidentally merged in HubSpot, the original records are destroyed. Properties are overwritten, associations are tangled, and activities from two separate records land on one. HubSpot has no undo button. HubSpot support cannot reverse it. Manual reconstruction can take days for complex records.

Emergency Unmerge solves this in under 5 minutes, working directly inside HubSpot as a CRM as middle or right sidebar card. Bulk unmerge via HubSpot Segments or CSV Upload within our Account Portal gives you full control over what records you are unmerging, along with what properties and associations belong to which record.


How it works

Open any merged record and click Scan. The scan is always free and shows you exactly what happened and what it will cost to fix. Click Reconstruct and the app uses AI to analyze every property's revision history, every association, and every activity to determine which data belonged to which original record. Review the full reconstruction with per-field confidence scores before anything changes in your CRM.


What it handles

  • Contacts, companies, and deals

  • Chain merges (A into B into C) with selective undo

  • Merges from any source: manual, bulk operations, third-party dedup tools, Salesforce sync, or API

  • All HubSpot tiers: Free, Starter, Professional, and Enterprise

  • Confidence scoring on every reconstructed field

  • Post-execution property editor for quick corrections

  • Recovery snapshots on every operation

Pricing

No subscription. Pay only for what you use. The scan is always free, and you see the exact credit cost before committing. Failed operations are automatically refunded.

  • Per-credit: $0.05 each, no minimum

  • 100 credits: $4.99 ($0.05 per credit)

  • 250 credits: $9.99 ($0.04 per credit, save 20%)

  • 500 credits: $19.99 ($0.04 per credit, save 20%)

Simple unmerges start at 4 credits ($0.20). Complex records with many associations and activities use more credits. The free scan tells you the exact cost before you commit.


Important note on HubSpot API limitations

Due to HubSpot API limitations, Emergency Unmerge creates new records with new Record IDs rather than restoring the original merged record. HubSpot-generated read-only fields (such as Create Date and analytics source data) on new records will reflect the new record's creation date, not the original.


Emergency Unmerge automatically preserves the original values in a dedicated custom property group called "Emergency Unmerge" on each new record, including the original Create Date, original Record ID, and a complete JSON backup of all read-only fields.

Features

AI reconstruction showing two records side by side with per-field confidence scores

AI-Powered Merge Reconstruction

A rep merges the wrong contacts. A bulk deduplication tool matches too aggressively. A Salesforce sync goes sideways. Emergency Unmerge analyzes every property's revision history, every association, and every activity to determine which data belonged to which original record. Every field gets a confidence score and reasoning.

Free scan results showing complexity breakdown and credit cost before committing

Free Scan on Every Record

Open any merged record and click Scan — always free. See the full complexity breakdown: property count, association count, activity count, and the exact credit cost for reconstruction. You know what you're paying before you spend a single credit. The scan also flags warnings like truncated property history or a merge still processing.

Chain merge timeline showing multiple merge events with selective undo options

Chain Merge Support with Selective Undo

When a record has been merged multiple times — A into B, then B into C — Emergency Unmerge shows the full merge timeline with dates and record names. Undo all merges at once, or select just the specific merge event you want to reverse. Each record in the chain can be individually included or excluded.

Property editor showing historical values from HubSpot for quick post-unmerge corrections

Post-Execution Property Editor

After executing an unmerge, correct any field the AI got wrong — directly from HubSpot. For each property, see the current value, a dropdown of every historical value from HubSpot's property history with timestamps and sources, and save with one click. The AI doesn't need to be perfect when you have a fast way to fix anything.

Operation history showing recovery snapshot downloads and audit trail

Recovery Snapshots and Audit Trail

Every execution captures before-and-after JSON snapshots of all affected records — every property and every association. Downloadable anytime from your operation history. Cross-linked audit notes are added to both the surviving and recreated records so your team always knows what happened and when.

Bulk Merge Page showing scanned items from the import

Bulk Unmerge via CSV

Reverse bulk merges with either pre-built Hubspot Segments or CSV upload. Select any Segments from your Hubspot or export any HubSpot view, segment, or merge history, upload it and our AI scans each record, generates a detailed unmerge plan, and recreates the original records with properties, associations, and activities restored.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Activities

Email Activities

Email Activities

Activities

Calls

Calls

Activities

Meetings

Meetings

Activities

Tasks

Tasks

Associations

Tickets

Tickets

Companies

Companies

Companies

Company Properties

Company Properties

Company Properties

Contact Lists

Contact Lists

Contact Lists

Contact Properties

Contact Properties

Contact Properties

Contacts

Contacts

Contacts

Custom Objects

Custom Objects

Custom Objects

Deal Properties

Deal Properties

Deal Properties

Deals

Deals

Deals

Line Items

Line Items

Line Items

Notes

Notes

Notes

Orders

Orders

Orders

Quotes Template

Quotes

Quotes

More info about shared data

How Emergency Unmerge uses your data

Emergency Unmerge reads CRM data during the scan phase and writes data during the execution phase. Here's exactly what happens at each step:


Scan (read-only): The app reads property values, property history, associations, and activity metadata from the merged record. This data is used to build a forensic picture of the merge. No changes are made to your CRM during scanning.


Reconstruct (external processing): The scanned data is sent to Anthropic's Claude API for AI analysis. This data is processed in memory only, is not stored by Anthropic, and is not used to train AI models. Emergency Unmerge stores only operation metadata (record IDs, timestamps, confidence scores) — not your full CRM data.


Execute (write): The app creates one new CRM record with reconstructed properties, restores associations to the correct records, and adds audit trail notes to both the surviving and recreated records. Recovery snapshots (before/after JSON) are stored encrypted and accessible only to authenticated portal administrators.


What we do NOT do:

  • We do not store your full CRM data on our servers

  • We do not sync data on a recurring schedule; the app only accesses data when you click Scan

  • We do not access records you haven't explicitly scanned

All API communication uses HTTPS/TLS encryption. Authentication uses OAuth 2.0 with portal-scoped access isolation.

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This app requires one of the following Emergency Unmerge subscription plans.

Free Scan

$0

Install free. Scan any merged record free. Pay only when you reconstruct.

  • CRM sidebar card with automatic merge detection

  • Works on all HubSpot tiers

  • Works on contacts, companies, and deals

  • See exact credit cost before committing

  • Unlimited free scans on any merged record

  • Free install with no credit card required

Free install and unlimited free scans. Credits required for AI reconstruction - starting at $4.99 for 100 credits.

Free Scan

$0

Install free. Scan any merged record free. Pay only when you reconstruct.

  • CRM sidebar card with automatic merge detection

  • Works on all HubSpot tiers

  • Works on contacts, companies, and deals

  • See exact credit cost before committing

  • Unlimited free scans on any merged record

  • Free install with no credit card required

Free install and unlimited free scans. Credits required for AI reconstruction - starting at $4.99 for 100 credits.

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 03/27/2026

More info

Built by
Third Space LLC
Installs
<10 installs
Categories
Languages this app is available in
English - Australia, English - Belgium, English - Canada, English - China, English - Egypt, English - Estonia, English - Finland, English - France, English - Germany, English - Hong Kong, English - India, English - Indonesia, English - Ireland, English - Kenya, English - Luxembourg, English - Malaysia, English - Malta, English - Mexico, English - New Zealand, English - Pakistan, English - Philippines, English - Portugal, English - Singapore, English - South Africa, English - Spain, English - Sweden, English - Switzerland, English - Thailand, English - The Netherlands, English - Tunisia, English - United Arab Emirates, English - United Kingdom, English - United States, English - Vietnam, and English - Zimbabwe