Hootsuite
Integrate Social and CRM with Hootsuite and HubSpot
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Hootsuite Subscription - Professional, Team, or Business plans
Overview
1/3 - Application Home Dashboard
Add social interaction data from Facebook and Twitter to HubSpot right from your Hootsuite dashboard to enrich customer profiles and deliver more engaging experiences.
- Refine segmentation to create more effective marketing campaigns
- Create new contacts with social interaction history
- Enrich leads and lead scoring models so sales teams can spot customers who are most likely to buy
- Deliver outstanding customer service by creating tickets from within Hootsuite using social listening and engagement data
Features
Create Contacts from Social Context
Create a HubSpot contact automatically attaching the context of a social media account from a mention within Hootsuite.
Create Tickets from Social Context
Create a HubSpot ticket automatically attaching the context of a social media account from a mention within Hootsuite.
Search for HubSpot Contacts / Tickets directly from Hootsuite
Search for existing Contacts and Tickets automatically from within Hootsuite and find any contacts that match the social media user associated with a selected Hootsuite mention.
App Functionality
Shared Data
Social Context - Messages | ||
Social User Context | ||
Social User Context |
Reviews
- Feb 6, 2025
Doesn't push data
It can create contacts, but does not push their active over like it shows in the demo.
Williams, S.
- Feb 27, 2022
Good start but needs improvement to be of use
For this app to be useful, needs to a) include companies (only has contacts and tickets) b) prepopulate content from the Twitter profile. It's just better to see a contact, go to HubSpot and add the contact from there, copying data from Twitter.
Corporate advisory
Giving a pathway to find more leads and push to HubSpot
Limited functionality, no prepopulating content from profile
Rojas, P.
Banking/Financial Services - 6 to 10 employees
Pricing
Professional
$49
/monthCore features
- 1 user
- 10 social accounts
- Schedule unlimited posts
- Access messages in one inbox
Additional Features
- Schedule posts in advance (always post at the optimal time)
- Schedule multiple posts at a time
Supports Twitter, Facebook, Instagram, Youtube, LinkedIn, and Pinterest
Professional
$49
/monthCore features
- 1 user
- 10 social accounts
- Schedule unlimited posts
- Access messages in one inbox
Additional Features
- Schedule posts in advance (always post at the optimal time)
- Schedule multiple posts at a time
Supports Twitter, Facebook, Instagram, Youtube, LinkedIn, and Pinterest
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/09/2025
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