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Ciarem

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Ciarem

AI agents answer your customers on WhatsApp, Instagram, Messenger and web chat, using and updating your HubSpot data.
Built by
Ciarem
Installs
<10 installs
Sign in to installRequires Ciarem subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
Ciarem Subscription
Growth or Scale plans

Overview

Ciarem connects HubSpot to AI agents that answer your customers on WhatsApp, Instagram, Messenger and web chat. The agent works from the funnel you already keep in HubSpot and the contact properties you choose, and it updates HubSpot as each conversation moves.

Pick the HubSpot property that holds your funnel, such as Lifecycle stage or Lead status. Its options become Ciarem's stages, stage changes sync both ways, and the AI moves a contact only under the conditions you set. Every mapped property carries a short description for the AI, so it knows what the property means and when to fill it in.

Every conversation is logged on the contact's HubSpot timeline with an AI summary and a link to the full conversation in Ciarem. Contacts and tasks sync both ways. Your team can send approved WhatsApp templates from contact, company and deal records, from HubSpot workflows, and to HubSpot lists.

You also see what the AI answered. Run an evaluation in Ciarem and it flags the replies that need a correction.

Features

Follows your HubSpot funnel

Pick the HubSpot property that holds your funnel, such as Lifecycle stage. Its options become the stages in Ciarem and stage changes sync both ways. The AI moves a contact only under the conditions you set.

Ciarem chat where the AI answers using the HubSpot property Course of interest.

Knows your HubSpot properties

Map the HubSpot properties the AI should use and describe each in one line. The AI uses them in its answers and fills read-and-write properties from what the contact writes, so HubSpot stays current.

HubSpot contact record and its timeline with Ciarem conversation cards and an AI summary.

Every conversation on the HubSpot timeline

Each conversation on WhatsApp, Instagram, Messenger or web chat is logged on the contact's HubSpot timeline when it opens and when it is resolved, with an AI summary and a link to the full conversation in Ciarem.

HubSpot workflow with the Ciarem Send a WhatsApp template action and its settings.

Send WhatsApp templates from HubSpot

Send an approved WhatsApp template from a contact, company or deal record, from a HubSpot workflow, or to a HubSpot list. Variables fill from each contact's synced properties, and replies land in the Ciarem inbox.

App Functionality

Data Source
Sync Direction
In HubSpot
In HubSpot

Contacts

Contacts

Contacts

Contact properties

Contact Properties

Contact Properties

Conversations

Timeline

Timeline

Tasks

Tasks

Tasks

Broadcast audiences

Contact Lists

Contact Lists

Team members

Owners

Owners

Company contacts

Companies

Companies

Deal contacts

Deals

Deals

Workflow action

Workflows

Workflows

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This app requires one of the following Ciarem subscription plans.

Growth

14 day free trial

$59.25

/month

For growing businesses

  • HubSpot, Google Sheets and Zapier integrations

  • An AI agent that answers, qualifies and books on its own

  • WhatsApp, Instagram, Messenger and web chat in one inbox

  • 1 WhatsApp Business API line

  • 2 catalogs, $10 USD per extra catalog

  • 3 users, $15 USD per extra user

  • 18,000 messages per month

Or $711 a year (save 25%). Extra messages cost $0.007 USD each. WhatsApp costs are passed through at the price Meta charges, with no markup.

Growth

14 day free trial

$59.25

/month

For growing businesses

  • HubSpot, Google Sheets and Zapier integrations

  • An AI agent that answers, qualifies and books on its own

  • WhatsApp, Instagram, Messenger and web chat in one inbox

  • 1 WhatsApp Business API line

  • 2 catalogs, $10 USD per extra catalog

  • 3 users, $15 USD per extra user

  • 18,000 messages per month

Or $711 a year (save 25%). Extra messages cost $0.007 USD each. WhatsApp costs are passed through at the price Meta charges, with no markup.

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/07/2026

More info

Built by
Ciarem
Installs
<10 installs
Categories
Languages this app is available in
English, Portuguese - Brazil, and Spanish

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