We're a team of HubSpot obsessives dedicated to helping businesses fully harness the power of modern CRM. Since 2003, we’ve helped companies use game-changing technology, first with Google and now with HubSpot. We go beyond simple implementation, providing the technical and business skills needed to sort your marketing and customer operations and drive the cultural change required for success. We believe that most businesses, including those already using HubSpot, haven't grasped the full potential of CRM. Our job is to change that.
去年,我在公司里担任了一个新的职务,其中一个直接项目就是寻找一个客户关系管理工具,用来改进业务支持方面的工作,并随着业务的发展而扩展。我找到了 HubSpot,并被介绍给 Attacat 团队,与他们合作非常愉快。他们为我们的支持团队和即将加入的销售团队提供了指导。在我们将其他系统与 HubSpot 整合时,我们将继续与他们合作。 在过去的几个月里,我与 Ruairidh Leishman、Hannah Porter、Kate Riddoch 和 Stevie Ross 合作过。他们每个人都非常乐于助人,非常专业,而且还能灵活处理他们、我和我的团队之间的时差问题。Ruairidh 为我们宣传 HubSpot。Hannah 花了几个小时与我的团队一起进行多次培训,让我们的欧洲和美国团队以及 B2C 和 B2B 团队都能上岗。在我学习 HubSpot 的过程中,Kate 帮助我设置了我们的表格并回答了我的许多问题,她不久还将领导销售团队的培训。Stevie 在我们开始项目时担任领导,她还会回来从技术方面提供帮助。 我们每周都会收到状态更新和非常及时的会议记录和录音。我很高兴有你们与我一起工作,为爱尔兰 Horseware 公司带来了 CRM。
与 Attacat 合作的经历令人耳目一新。他们的团队非常愿意了解您的需求,并设身处地地为您着想,以最佳方式确定他们可以在哪些方面对您的实施做出改变,从而产生有意义的影响。在我们的案例中,他们在不影响正常工作的情况下对系统进行了改动,展示了出色的变更管理流程和对系统的深入了解,确保不会产生任何影响。
We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future
Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.
We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.
Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.
We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.
Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!
Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.
Attacat 的独特之处在于,他们能够将 HubSpot 定制和在线销售线索生成方面的专业知识结合在一起,形成一个真正强大的销售和营销组合。因此,我们只花了进站营销的钱就取代了我们的现场销售团队,从此再没有回头。