The HubSpot and Google Chat integration enhances communication, productivity, and efficiency for teams. Keep stakeholders informed through real-time notifications about key customer interactions, improve response times by replying directly to customer messages, and foster collaborative ticket resolution - all without leaving Google Chat.

Notifications

Receive notifications: Stay connected to activities in HubSpot by receiving Google Chat notifications for reminders, mentions, form submissions, and more

Send Google Chat notifications through HubSpot workflows:* Set up a workflow to send notifications to a specific Google Chat Space or user

*Available to HubSpot customers on Professional and Enterprise plans tiers of all Hubs.

Connect HubSpot inbox with Google Chat

Google Chat seamlessly integrates with HubSpot conversations:

• Get notified in a designated Google Chat space about incoming inbox messages across channels, such as team email, live chat, or form submissions

• Respond to incoming messages in Google Chat

Connect HubSpot help desk with Google Chat

Service teams can connect their HubSpot help desk to Google Chat to drive collaborative ticket resolution. Teams can:

• Configure the types of tickets sent to Google Chat spaces

• Send relevant new tickets to selected Google Chat spaces

• Sync threaded replies from Google Chat with ticket comments in HubSpot, including at-mentions

• Enable quick actions from the ticket in Google Chat, like updating ticket properties

Share Reports from HubSpot to Google Chat

Send reports from HubSpot to a Chat space or user on a one-time or recurring basis with a screenshot and custom message.