Google Chat
Built by HubSpot
Installs - 6K installs
Rating 3.7
(45)
Requirements
HubSpot Plan HubSpot Account permissions No permissions required Access Type Shared Google Chat Subscription - Business Starter, Business Standard, or Business Plus plans
Overview
1/4 - Streamline internal collaboration to resolve tickets quickly
The HubSpot and Google Chat integration enhances communication, productivity, and efficiency for teams. Keep stakeholders informed through real-time notifications about key customer interactions, improve response times by replying directly to customer messages, and foster collaborative ticket resolution - all without leaving Google Chat.
Notifications
Receive notifications: Stay connected to activities in HubSpot by receiving Google Chat notifications for reminders, mentions, form submissions, and more
Send Google Chat notifications through HubSpot workflows:* Set up a workflow to send notifications to a specific Google Chat Space or user
*Available to HubSpot customers on Professional and Enterprise plans tiers of all Hubs.
Connect HubSpot inbox with Google Chat
Google Chat seamlessly integrates with HubSpot conversations:
Get notified in a designated Google Chat space about incoming inbox messages across channels, such as team email, live chat, or form submissions
Respond to incoming messages in Google Chat
Connect HubSpot help desk with Google Chat
Service teams can connect their HubSpot help desk to Google Chat to drive collaborative ticket resolution. Teams can:
Configure the types of tickets sent to Google Chat spaces
Send relevant new tickets to selected Google Chat spaces
Sync threaded replies from Google Chat with ticket comments in HubSpot, including at-mentions
Enable quick actions from the ticket in Google Chat, like updating ticket properties
Share Reports from HubSpot to Google Chat
Send reports from HubSpot to a Chat space or user on a one-time or recurring basis with a screenshot and custom message.
Features
Get HubSpot notifications in Google Chat
Receive instant updates about customer interactions and sales developments directly in Google Chat.
Send Google Chat notifications through HubSpot workflows
Use any HubSpot workflow type to send your team notifications about key events - like a deal being closed won!
Reply to live chat messages directly from Google Chat
Stay in the know about HubSpot inbox messages and reply to live chats directly from Google Chat.
Collaborate on tickets with your team
Streamline internal collaboration to resolve tickets more quickly.
Send reports from HubSpot to Google Chat
Automate report sharing and give your team the context they need in Google Chat.
App Functionality
Notifications | ||
Notifications |
Reviews
3.7
45
3.7
45
Users appreciate the Google Chat integration for delivering timely alerts for events like new form submissions, website chats, and pipeline updates. While some report setup difficulties and mention an inability to send notifications to specific spaces, the app successfully keeps teams informed directly within their Google Workspace environment.
- Sep 23, 2026
ABSOLUTELY AMAZING
this integration is JUST WHAT WE NEEDED now everyone is on the same page from form fills to logistics tickets its.
Reed, C.
- Aug 18, 2026
Average
Haven't benefited from it
Ashoor, M.
Pricing
Business Starter
$7
/monthBusiness Starter
$7
/month* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/22/2025
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