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Overview

FAQ module stands for frequently asked questions module. Using the FAQ module, you can showcase a list of questions and their answers on your website pages. There must be a list of queries that pop up every now and then in the inbox of your sales team. This module lets you clear doubts and end queries before you encounter them.


Here’s why an FAQ module is a must-have for your business website:


  • Upgrade user experience with quick information that’s easily accessible.

  • Answer common questions to execute a fast purchasing decision for the buyer.

  • Allow customers & visitors to self-serve & find answers on their own to avoid direct communication with sales representatives.

  • Save the service & sales team’s time by offering responses to simple queries.

  • Boost sales since people will have basic information to make a decision.

  • No code module that’s marketer-friendly!

Check out our FAQ module features:


  • Customizable colors and styles for the accordion and text.

  • Mobile-responsive design for optimal viewing on different devices.

  • Ability to add, delete, and reorder questions and answers.

  • Search functionality to easily find specific questions or keywords.

Book a Free 1-hour Consultation.


Features

Customizable Colors & Styles For Accordion & Text

Customize the FAQ module as you like. You can edit each accordion section's text and colors, including its question heading and answer formatting.
Customizable Colors & Styles For Accordion & Text

Search Functionality To Easily Find Specific Questions Or Keywords

Offer an effortless user experience by allowing users to find their answers with search functionality. They can search for a keyword or questions they might be looking for & find quick answers.
Search Functionality To Easily Find Specific Questions Or Keywords

Responsive Design and Clean UI.

The module is responsive on both desktop and mobile devices for a better browsing experience. The clean interface makes it smoother for the users to scroll through your page.
Responsive Design and Clean UI.

About Module

Total installs
2,500+
Created
Jun 15, 2023
Version 3
  • May 9, 2025
Categories
Tags

Requirements

HubSpot Subscription
    Works with all HubSpot plans
Learn more

About the Provider

MakeWebBetter

Certifications
  • Breeze Essentials Partner Badge
  • HubSpot CMS for Developers II
  • HubSpot Solutions Partner
  • AI Essentials Badge
  • Inbound Sales
  • Sales Enablement
  • Growth-Driven Design
  • Inbound
  • Solutions Architecture Foundations
  • HubSpot Marketing Hub Software Certification
  • Social Media Marketing Certification Course
  • HubSpot Implementation for Partners
  • SEO
  • Sales Management Training: Strategies for Developing a Successful Modern Sales Team
  • Frictionless Sales
  • HubSpot CMS for Developers
Learn more

Contact MakeWebBetter

Legal Stuff

Please refer to the developer's Privacy Policy and Terms for more information.

Support

MakeWebBetter

We are a team of developers, designers, bloggers and creative artists working together to make utilities, plugins, themes that would enhance overall user experience and make life much easier. Our goal is to make web better for everyone and we try to add a small contribution to the world :)

Support includes

  • email

  • Live Chat

Response time

MakeWebBetter typically responds in 1 business day.

Business hours

  • Monday9:30 AM - 4:30 PM (+05)
  • Tuesday9:30 AM - 4:30 PM (+05)
  • Wednesday9:30 AM - 4:30 PM (+05)
  • Thursday9:30 AM - 4:30 PM (+05)
  • Friday9:30 AM - 4:30 PM (+05)

Supported languages

Contact MakeWebBetter

FAQ Customer Reviews

4.4

Based on 7 ratings

Overall rating

86% complete
0% complete
0% complete
0% complete
14% complete
  • Quality ratings

  • Ease of use
  • Performance
  • Value
  • Support

7 Reviews


Filter reviews:

Sort:


5/5
  • Oct 13, 2025

A very well design and very helpful module

A very helpful module, well designed and documented. Very easy to use, a lot of settings and customizations.

How easy was it to customize this module?

Very easy

  • Pylarinos, M.

  • Version 3
5/5
  • Jul 20, 2025

Simple and to the point

Thank you so much guys for creating this awesome and easy to use module to embed into HubSpot website.

How easy was it to customize this module?

It was super easy to customize it to our needs.

  • Ismah-Moshe, Y.

  • Version 3
1/5
  • Jun 27, 2024

Great element - failure to provide invoice

1 star review because the seller is not responding to support emails and can't provide an invoice. HubSpot is a B2B marketplace, the least I expect is an official invoice for bookkeeping.

How easy was it to customize this module?

/

What do you like?

Great module, works

What do you dislike?

No invoice. Don't buy here.

  • Opdenakker, R.

  • Technology - Software
  • 26 to 50 employees
  • Version 2

Reply from Rauthan, H., MakeWebBetterOct 24, 2024
We sincerely apologize for the experience you had that led to your 1-star rating. It deeply concerns us that you encountered such difficulties with the invoice, and we genuinely value your feedback. Please rest assured that we are fully dedicated to promptly
5/5
  • May 29, 2024

Great Module - Highly recommendable

It was super easy to enable and has a lot of styling options that allowed us to customize it for our website layout.

How easy was it to customize this module?

Super easy.

  • Görög, M.

  • Technology - Software
  • 26 to 50 employees
  • Version 2

Reply from Rauthan, H., MakeWebBetterOct 24, 2024
Thank you for your wonderful feedback! We're thrilled to hear that our theme is user-friendly and effective. Making customization super easy is always our goal
5/5
  • Dec 27, 2023

Feedback and Suggestions for Customizable FAQs

Highly customizable module for FAQs. Appreciated. It provides the ability to customize as much as possible compared to other modules. Highly Recommended. I have the following points that I feel will take this module to the next level: 1. Can you please add an active background color feature? For example, if one clicks on the question and expands it, the background color should be different. In the (https://drive.google.com/file/d/1RUL4QiJ6oJdg8Dz0zwM_z8X8qbKn14aV/view?usp=sharing) screenshot, the background color is white, and for the active question, the color for the complete container is different. 2. Can you please also add the language variant "Allianz Neo" for the font fields in the style tab?

How easy was it to customize this module?

Very easy.

  • Usama, H.

  • Technology - Software
  • 201 to 1,000 employees
  • Version 2

Reply from Rauthan, H., MakeWebBetterJan 19, 2024
Thank you for providing us with a 5-star review. We are delighted to hear that you like our FAQ module. Please feel free to contact us if you need further assistance
5/5
  • Nov 13, 2023

Excellent Module for FAQ or Accordion Content

This module is a great addition on our website and allows users to toggle through content. It is easily updated and looks great!

How easy was it to customize this module?

Very easy to customize the FAQ module.

What do you like?

This is perfect for letting website visitors click to read more.

  • McDonald, C.

  • Marketing Services
  • 2 to 5 employees
  • Version 2

Reply from Rauthan, H., MakeWebBetterDec 22, 2023
Thank you for providing us with a 5-star review. We are delighted to hear that you like our FAQ module. Please feel free to contact us if you need further assistance.
5/5
  • Jul 14, 2023

Great module!

It works great on website pages! No trouble customizing anything. I tried it out for a blog post and contacted support because the module didn't appear. They immediately responded and connected me with a developer who explained everything. Turned out the FAQ module doesn't work on blog posts. My mistake. Such excellent customer service as well, for a free module nonetheless!

How easy was it to customize this module?

Super easy, EVERYTHING is customizable. Font, colors, box-shadow, columns, ... Everything needed for a clean, modern FAQ.

What do you like?

Great for SEO

What do you dislike?

Wish I could use it for all my pages :-)

  • Loof, E.

  • Consulting/Advisory
  • 51 to 200 employees
  • Version 1

Reply from Rauthan, H., MakeWebBetterJul 24, 2023
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear that you are satisfied with the services we provided. If you need any further help feel free to reach out to us.