NEW FUSION MOBILE trigger workflow, sms/call logs, contacts sync

Fusion Mobile shows if employees are on a call or available. Select which number to text from, calls/sms log to HubSpot. Click which company number to text from and display the history for. Call outcomes pop after call that can trigger workflows. HubSpot contacts sync and display on calls.

Manage and Track Communications with Call and SMS Logging.

Fusion allows you to work exclusively out of HubSpot 100% of the time, but is also dynamic and travels with you should you move to a tab outside HubSpot. Recordings, calls, notes, sms, dispositions, hold transfer, etc... all within HubSpot and dynamic to other tabs or CRM's.

Call Pop's on all Incoming and Outgoing Calls.

Fusion pops the contact, even with HubSpot closed it will launch, login, and take you to the contact. Create lead takes you to that section of HubSpot. Fusion will reconcile activity logs throughout the day for calls received before contacts are created.

Kick off Workflows Using Dispositions.

Create custom dispositions inside of Fusion, then link these dispositions to call outcomes within HubSpot. Changing a call outcome can then be setup within HubSpot to kick off workflow automation - reaching your customers with the right message, at the right time.

Be more efficient with our Dialer, voicemail drop and voice broadcast

Sync HubSpot Due Today, Due this week, Over Due, or to a custom list. Forced dispositions trigger workflows. Call groups can be added for multiple agents to work off one list. Call-center reports, sms stats, whisper, listen-in included. Add-on voicemail drop, voice broadcasting, and local-presence.