AI Customer Service Agent
Affordable AI agent (like Breeze) powered by ChatGPT
요구 사항
HubSpot 요금제 HubSpot 계정 권한 - 필수 계정 권한 보기
액세스 유형 Shared AI Customer Service Agent 구독 - Pro 또는 Enterprise 플랜
개요
1/6
My AskAI is the easy-to-setup and affordable AI customer service agent for HubSpot that you've been looking for.
Available 24/7 to answer your customers’ questions on every channel (chat, email, social media and more), it knows everything about your business, will bring your response times down and your customer satisfaction scores and retention up.
⬇️ On average businesses adopting My AskAI see their “human” support tickets fall by 75%, overnight — check out this SaaS case study and this ecommerce case study.
Your CS team can then spend more time on complex queries and higher-value customers. And less time on those generic, first-line support questions.
How does it work?
Once you've created your AI chatbot within My AskAI and trained it on your existing help docs, you can add it your HubSpot help desk. Then it will act as your 1st line of support — answering up to 75% of your customer's questions.
And, if a customer needs to speak to a human agent, then can just ask and will be seamlessly transferred to your existing agents. All within your existing HubSpot live chat widget or ticket thread.
Create your AI chatbot in 10 minutes
Create an account at myaskai.com
Add your HubSpot help docs/website or connect your knowledge base (Google Drive, Notion, etc.) to train your AI agent.
Connect My AskAI with your HubSpot Account
And...you're done!
See our full HubSpot setup guide.
Key My AskAI Features
Knowledge Improvement Studio: Identify knowledge gaps in your help documentation and use AI to generate new knowledge snippets to fill them so your agent can answer more.
Integrate Customer Data APIs: Improve your AI agent’s performance by feeding in customer data so your agent can personalize its responses and respond to questions about order tracking and statuses.
Automated Actions and Tasks: Give your AI tasks to complete (all in natural language), such as refunds, address changes, upgrades and more.
Sync Knowledge Sources and Websites: Connect knowledge from Zendesk, Intercom, Freshdesk, Gitbook, Confluence, Google Drive, Notion, Sharepoint, Dropbox, Salesforce, OneDrive or any public website, all kept up to date, automatically.
Multilingual and Localization: Get AI responses in 95+ languages with automatic language detection and localization.
Analytics and Insights: Understand what your customers are asking with AI-generated conversational insights on all your customer interactions
Alerting and Monitoring: Get notified when a new conversational topic has been identified by your AI or if a certain topic has been mentioned frequently in a short amount of time, so you can get ahead of issues.
Slack + Microsoft Teams Integrations (Internal Mode): As an internal chatbot for your employees (in Slack or Teams)
👉 Try it out today, with our 14-day free trial, then watch your support tickets fall away...
기능

Automate customer service replies with an AI agent
Create an AI agent, that's trained on your help docs, to automatically chat with customers & answer their support questions. All within the HubSpot chat widget. If a customer wants to speak to a person, they can just ask, & will be transferred to one of your team. Your AI agent can reply directly to customers or draft notes for your human agents.

Handle complex tasks like returns or updating account information
Tasks enable you to bring together personalized user data, interactions with your back end databases and product via actions and tools, customized guidance and your AI's knowledge to step a user or customer through a process that requires business logic.
앱 기능
공유 데이터
Conversations | ||
Webhooks |
리뷰
4.6
5
4.6
5
- 2026년 1월 28일
상담원이 사람이 필요한 질문과 고객 서비스 요청에 집중할 수 있도록 실시간 상담원의 정보 문의를 덜어주는 탁월한 방법입니다.
라이브 채팅에 AI 상담원을 사용함으로써 1차 지원 업무를 거의 완벽하게 자동화할 수 있었습니다. 이제 정보 관련 문의는 자동으로 처리되므로 주문 관리와 같이 사람의 개입이 필요한 요청에 집중하여 고객을 지원할 수 있습니다.
웹사이트와 교육 문서에서 자동으로 학습합니다. 직원들이 제품 사양과 교육을 최신 상태로 유지하도록 할 필요가 없습니다. 설정, 업데이트 및 모니터링이 간편합니다. 하루 중 더 많은 시간 동안 온라인에서 더 빠르고 더 나은 응답을 제공합니다.
일부 고급 설정 옵션에 대한 보다 명확한 문서가 있으면 도움이 될 것입니다. 봇이 채팅을 통해 답변할 수 있는 사용자별 질문이 제한되어 있습니다: 예를 들어 더 비싼 도구 API를 사용하지 않는 한 주문 세부 정보에 액세스할 수 없습니다. 인간 상담원 핸드오프에 대한 실시간 지원 시간을 추가할 수 없습니다.
Borowiec, C.
- 2024년 10월 30일
C, T.
기술 - 소프트웨어 - 직원 26~50명
Pro
US$99
/월For revenue-generating SaaS companies who take their product seriously.
Everything from Essentials, plus:
Connect & sync with Google Drive, Notion + many others
Change AI assistant language & localization
Export conversation data
GDPR compliance
API, Slack, Teams & Zapier access (add on)
Pro
US$99
/월For revenue-generating SaaS companies who take their product seriously.
Everything from Essentials, plus:
Connect & sync with Google Drive, Notion + many others
Change AI assistant language & localization
Export conversation data
GDPR compliance
API, Slack, Teams & Zapier access (add on)
* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2025.12.10.
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