Contact-based SMS Workflows

Enhance your sales efforts with SMS workflows. Trigger relevant and helpful messages when an event occurs to capture your customers’ attention at the perfect moment. Setup your workflows to auto-reply to common questions, trigger onboarding messages, and more!

Personalised SMS Marketing

Creating targeted SMS campaigns has never been easier! Add a personal touch and customise messages to individual recipients by adding contact tokens to SMS messages. Cut-through and engage recipients with SMS marketing messages tailored with content unique about them and their user activity.

SMS Conversation Window

Seamlessly manage customer support queries with SMS Conversation Window that displays all inbound and outbound messages. Facilitate the ultimate Customer Experience with entire conversation histories conveniently accessible within a contact timeline.

Seamless Transactional Messages

Automate time-consuming tasks with the power of SMS. From appointment reminders to billing notifications and support ticket confirmations, SMSGlobal for HubSpot can do it all. Set up workflows and enrollment triggers to automate transactional communications and let your team focus on critical work.

Activity Tracking and Detailed Analytics

Easily monitor SMS conversations on contact timelines, or view recently sent or received messages on contact profiles for complete oversight. Campaigns and individual messages are automatically recorded to track conversions, click-through-rates, and interesting insights.