Churn360
For growing SaaS companies looking to scale customer success
Built by - Kovai.co
Installs - 10+ installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Churn360 Subscription - Standard pricing or Professional plans
Overview
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Churn360 is built from ground up to help Saas companies scale up their customer success by providing a one-view of all the data points, actionable insights in order to reduce churn and expand revenue.
Key features:
- Brings in all the customer data across different platform in a single view, empowering the customer success to be proactive.
- Configure and manage healthscore based on product usage, campaign scores, subscription info to assess the health of the customer.
- Automate plays and customer journey to manage and plan onboarding, QBR, detect and engage the customers at risk.
Features
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360 degree view of customer
A 360-degree customer view is a complete, end-to-end depiction of a customer's interaction with a business, including their views at various points during the interaction. It provides a wide range of advantages, from operating individualized marketing campaigns and services to enhancing operational effectiveness.
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Healthscore
Identify customers at risk with the help of healthscore dashboard which enables you to assess the reason for drop in health. Automate plays based on the trigger such as usage dropped more than 30% , send out an email to the customer.
Customer journey
Manage journey of a customer through out their time with your business, identify customers delay or stuck in a stage and plan engagement in order to avoid the risk of churn.
App Functionality
Shared Data
Contact | ||
Customer | ||
Task | ||
Ticket |
Reviews
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Pricing
Standard pricing
$199
one-time feeFor growing SaaS companies looking to scale customer success
Up to 5 CSM's and unlimited read only users
Customer segmentation
Customer health scores
Customer journey
NPS survey
Automation
Standard pricing
$199
one-time feeFor growing SaaS companies looking to scale customer success
Up to 5 CSM's and unlimited read only users
Customer segmentation
Customer health scores
Customer journey
NPS survey
Automation
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/11/2025
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