Front
Access HubSpot CRM from your support inbox for context and automation
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Front Subscription - Growth or Scale plans
Overview
1/4 - Get context on customer accounts directly from your inbox
Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service. Front brings all your support channels into a modern, intuitive workspace where your team can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.
Provide complete customer context on tickets and conversations, so Support and Success teams can deliver fast, personalized service without having to switch tools
Easily keep your HubSpot CRM updated in real time, so you always have a complete picture of your prospects and customers
Automate email capture in HubSpot to make sure Front communication is saved in your CRM
Features
Automate and take action with CRM data
Front's collaborative customer service platform makes it easy to deliver a great customer experience. Instantly route messages to the right teammate based on CRM data like region or account owner. Plus, update HubSpot directly from Front, eliminating app switching and saving agents time.
View CRM records in your inbox
When you open a customer message in Front, we'll show the related HubSpot records automatically. Wondering what deal stage a customer is in, or when your last meeting was? You'll have the details you need at a glance, so you can send a personal reply without wasting time looking up information.
Keep your CRM updated in real time
Constantly reminding your team to update your CRM so your reports are accurate? With Front, you can create new contacts, companies, deals, or activities and edit them in real time, right from Front. Changes you make in Front sync instantly to HubSpot, so your whole team has the latest on every customer.
App Functionality
Shared Data
HubSpot Companies | ||
HubSpot Contacts | ||
HubSpot Deals | ||
HubSpot Engagements |
Reviews
1.8
11
1.8
11
- Jul 12, 2025
Poor Integration Makes Two Great Apps Unusable Together
Front is a great app. HubSpot is a great app. THIS INTIGRATION SUCKS. - Lacks auto fill of email, user name when adding in front. - Lacks auto-logging emails (manually possible, but the feature leads to duplicates). - Lacks any real usability between the two.
Pesavento, S.
- Jul 9, 2025
Sauder, S.
Pricing
Growth
$59
/monthNo-code automation and reporting to streamline support processes
Up to 20 automated workflows
AI conversation summaries
AI chatbots
Workload and CSAT Analytics
Growth
$59
/monthNo-code automation and reporting to streamline support processes
Up to 20 automated workflows
AI conversation summaries
AI chatbots
Workload and CSAT Analytics
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/23/2025
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