Live Chat
Create new HubSpot Contacts while chatting
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Live Chat Subscription - Starter, Team, Business, or Enterprise plans
Overview
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1/5 - Convert chat leads into HubSpot contacts with one click
With the LiveChat - HubSpot integration, you can connect with website visitors and move their information to HubSpot for follow-up.
Turn leads from chats into HubSpot contacts with a single click. Make important information available to your team by including chat history and notes about sales successes or VIP status. Provide personalized service to customers by reviewing their history during chats.
Features
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Spot leads and create new contacts through live chat
Forget about copying or pasting—add customers to HubSpot CRM right from your chats. This makes it easier for your team to gather new sales leads through LiveChat and turn them into customers.
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Manage leads effectively
Never miss a lead or follow-up. Keep all customer details organized and current, ready to use right from your chat. Recognize regular customers and build their profiles.
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Simple personalization
Access customer history to create meaningful experiences. With all the necessary information in your HubSpot, your team can deliver better customer support.
App Functionality
Shared Data
Chats | ||
Users |
Reviews
3.0
4
3.0
4
- Jul 7, 2025
Integration Problems Make App Hard For HubSpot Users
It's not working - new leads do not automatically go into HubSpot
It's not working - new leads do not automatically go into HubSpot
Barber, B.
- Jun 22, 2025
Quick Customer Service But Expensive Double Payments Required
Chat bots are my most important aspect of HubSpot now. They answer all my clients.
Answer my clients questions in seconds
Price of chatbots is expensive
Rich, Z.
Starter
$20
/monthSmall business
Text Intelligence
Track up to 100 visitors
1 recurring campaign
60-day chat history
Basic widget customization
24/7/365 Support
1 user
Starter
$20
/monthSmall business
Text Intelligence
Track up to 100 visitors
1 recurring campaign
60-day chat history
Basic widget customization
24/7/365 Support
1 user
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/23/2025
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