Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Refiner Subscription - Essentials, Growth, or Enterprise plans
Overview
1/4 - Send email surveys from your HubSpot account
Refiner is a user feedback & customer survey solution for SaaS & digital products.
Track customer satisfaction metrics (NPS, CSAT), CES), profile users or research what to build next. Refiner helps you better understand who your users are, how they think about your product and how you can help them achieve their goals.
Send email surveys directly from your HubSpot account, share personalized survey links, or launch surveys in your web or mobile app. Our highly configurable microsurveys get you all the customer insights you need to grow your business.
Close the customer feedback loop by syncing survey responses back to your HubSpot account or any other tool you are using.
Features
Send email surveys with HubSpot
Our email surveys can be embedded in any HubSpot email template. Send NPS, CSAT, CES or customer surveys with HubSpot and Refiner.
In-Product Surveys for Web & Mobile
Get more responses and increase their accuracy with our highly configurable in-app microsurveys. Available for Web- and Mobile (iOS, Android & React-Native).
App Functionality
Shared Data
Survey Responses | ||
User |
Reviews
Be the first to write a customer review
Pricing
Essentials
$79
/monthIdeal for startups looking to close the customer feedback loop with on-brand microsurveys
Get started in minutes with our NPS, CSAT, CES, and PMF templates
Build custom survey flows
In-App surveys (Web & Mobile)
Shareable survey links
Email surveys
Recurring surveys
Slack & email alerts
Zapier & Make integration
Unlimited survey responses
Essentials
$79
/monthIdeal for startups looking to close the customer feedback loop with on-brand microsurveys
Get started in minutes with our NPS, CSAT, CES, and PMF templates
Build custom survey flows
In-App surveys (Web & Mobile)
Shareable survey links
Email surveys
Recurring surveys
Slack & email alerts
Zapier & Make integration
Unlimited survey responses
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 11/26/2025
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