Convosense
Identify unhappy customers, gain business insights, and improve CX
Built by - Convosense
Installs - <10 installs
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Convosense Subscription - Monthly or Yearly plans
Overview
1/4 - AI topics
Convosense – Lighthouse for customer interactions across platforms
1. Actionable Insights with AI Analytics
Get clear, data-driven insights to understand customers better and make informed decisions.
2. Automated Categorization
Leverage AI to automatically classify conversations for better organization and deeper insights.
3. Auto-Prioritization for Critical Issues
Instantly identify top negative interactions and focus on revenue-impacting problems.
4. Real-Time Alerts for Timely Intervention
Get instant notifications to address deteriorating conversations and resolve issues before they escalate.
5. Satisfaction Analytics to Prevent Churn
Detect patterns and trends to identify potential churn risks and take proactive action.
Save up to 80% of time, enhance decision-making, and boost customer satisfaction🚀
Features
Topic-Based Categorization
All feedback is automatically categorized into relevant topics. Each topic provides a clear overview of conversations, helping you focus on specific areas where customers are raising concerns or giving feedback.
Ask AI – Interactive Data Exploration
With our Ask AI feature, users can directly engage with the underlying data through interactive queries. You can quickly get answers to questions, this makes it easy to analyze customer sentiment in real-time without having to manually read through every conversation.
Analytics and Trends
The Analytics Dashboard offers a comprehensive overview of feedback trends and insights. The data ensures you’re always informed about how customers are feeling and can make data-driven decisions to improve their experience.
App Functionality
Shared Data
Attention tags | ||
Conversations |
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Pricing
Monthly
Monthly
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/27/2024
More info
Built by - Convosense
Installs - <10 installs
Categories Languages this app is available in English
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