Finally found the perfect social automation tool!

FirstTouch is the tool I've been searching for for 3 years. I tried duct-taping together other social automation and enrichment tools, but was always hampered by a lack of context. FirstTouch has a deep HubSpot integration that makes it easy to do things like add an exclusion list of current customers that auto-updates based on the latest CRM data. Now, I am able to automate sending connection requests and messages from a HubSpot workflow or directly from a contact record. A true game changer for customer engagement and warm outbound.

- HubSpot integration is second-to-none - Human-in-the-loop functionality ensures I never have to apologize for sending a message that doesn't make sense - AI qualification and research agents give me information I didn't even know I needed

None so far. The product team has been really responsive and is open to new feature suggestions. They've already implemented a couple I sent over.

Revolutionary social selling platform that finally allows us to action social across our team and deliver measurable ROI + real revenue attribution

First Touch has completely transformed how we handle social selling by bringing it directly into our HubSpot workflows. It’s allowed us to stop treating social as a "black box" and start managing it with the same rigor we use for email and calls. The ability to see real revenue attribution, like meetings booked and closed-won revenue tied back to social, has completely changed how we approach GTM.

Seamless HubSpot Integration: It feels like a native part of the CRM, allowing us to trigger social actions from existing workflows, sequences, and segments. Dual Outreach Modes: The choice between "automation" for speed to lead and "Human-in-the-Loop" for high value leads gives us the perfect balance of scale and personalization.   Automatic Data Capture: Every message and connection is logged automatically, providing 100% visibility into attribution for pipeline and closed won revenue.   Ownership Rules: It respects our HubSpot territory and contact ownership rules, ensuring the right rep always reaches out to the right account.   Security: Knowing the platform is SOC2 certified gives us peace of mind regarding enterprise grade safety and data protection.

none as of now