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MsgBox-China Social Connector

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App

MsgBox-China Social Connector

Unify customer conversations from WeChat, Rednote(Xiaohongshu\小红书),…

Installs
10+ installs
Sign in to installRequires MsgBox-China Social Connector subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
MsgBox-China Social Connector Subscription
Starter, Professional, or Enterprise plans

Overview

## Unify China Social Platforms in CRM


Managing customer conversations across WeChat, Xiaohongshu (Little Red Book), Douyin (TikTok China), and other Chinese platforms while keeping data in CRM?


MsgBox solves this.

**Key Problems MsgBox Solves:**

**Fragmented Communication** Stop switching between 10+ apps. Manage all WeChat messages, Rednote(Xiaohongshu) comments, WhatsApp and Douyin DMs in one unified inbox.

**Lost Customer Data** Every conversation from China social platforms automatically syncs to CRM as contact records with full history. Never lose context again.

**Missed Revenue Opportunities** Track engagement across all platforms, identify hot leads, and trigger workflows based on social interactions.

**No China Market Insights** Built-in analytics show which platforms drive conversions - WeChat, Rednote(Xiaohongshu),WhatsApp or Douyin.


**Perfect For:**

E-commerce brands entering China | B2B companies with Chinese clients | Marketing agencies managing multi-platform campaigns


**Supported Platforms:**

WeChat • WeCom • Xiaohongshu • Douyin • WeChat Official Account • Baidu • WhatsApp • Line


Connect MsgBox and manage all China customer interactions directly in CRM.

Features

MsgBox

Integrate WeChat customer service messages into HubSpot Inbox

Integrate WeCom customer service and WeChat Official Account customer service messages into HubSpot Inbox.

Chart Card

HubSpot Contacts and Tickets Directly Link Chat History

Communication history for contacts will be displayed on the contact details card, and replies can be made directly within the card. Tickets can be linked to specific messages in the contact's communication history, and associated messages can be viewed within the ticket card.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Contacts

Contacts

Contacts

Group conversations

Companies

Companies

Inbox

Conversations

Conversations

Marketing list

Contact Lists

Contact Lists

Message Files

CMS Files

CMS Files

Ticket Owner

Owners

Owners

Tickets

Tickets

Tickets

Reviews

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This app requires one of the following MsgBox-China Social Connector subscription plans.

Starter

$99

/month

All the basics for starting a new business

  • WeCom,WeChat Official Account,WhatsApp Business,Form

  • AI & Automation

Starter

$99

/month

All the basics for starting a new business

  • WeCom,WeChat Official Account,WhatsApp Business,Form

  • AI & Automation

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 01/31/2026

More info

Built by
NetFarmer Pte.Ltd
Installs
10+ installs
Categories
Languages this app is available in
Chinese and English

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