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NxaTel
Calls, WhatsApp & CRM — all in one place, right inside HubSpot.
Built by - NxaTel
Installs - 20+ installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared NxaTel Subscription - NxaTel Start Up, NxaTel Business Phone - Scale Up, NxaTel Business Phone - Professional (Most Popular), or NxaTel Business Phone - Enterprise plans
Overview
1/5 - Demonstration of Nxatel calling and logging inside HubSpot
NxaTel brings your business phone system and WhatsApp directly into HubSpot — so your team never has to switch tabs to call, message, or log a conversation again.
Stop losing deals in the gap between your phone and your CRM.
NxaTel is a South African cloud communications platform built for small and medium businesses that run on calls and WhatsApp. With the NxaTel HubSpot integration, every call, message, and customer interaction is captured automatically — right inside the contact record where your team is already working.
What NxaTel does inside HubSpot:
Click-to-Call — Dial any HubSpot contact with one click. No dialers. No switching apps. Your South African business number makes the call.
WhatsApp Business Messaging — Send and receive WhatsApp messages from the HubSpot inbox. Every thread is logged to the contact timeline automatically.
Automatic Call Logging — Every inbound and outbound call is recorded, logged to the deal or contact record, and timestamped. No manual notes needed.
Call Analytics — Track call volumes, missed calls, answer rates, and agent performance from inside HubSpot reports.
Instant Number Provisioning — Get a South African business number live in under 3 minutes. No paperwork. No waiting.
Two-Way Contact Sync — Contacts created in NxaTel sync to HubSpot. HubSpot contacts appear in your NxaTel dialer. Always in sync.
Built for businesses that run on calls and WhatsApp — wherever they operate. NxaTel is the communications layer your HubSpot has been missing.
Features
Click-to-Call from HubSpot
Dial any contact directly from their HubSpot record. NxaTel's softphone launches instantly — no app switching, no copy-pasting numbers.
Business SMS
Send SMS messages from inside HubSpot. Every thread is automatically attached to the contact timeline.
Smart Call routing
Route every call with predefined paths. Every inbound and outbound call is recorded and logged to the relevant HubSpot contact or deal.
Two-Way Contact Sync
Contacts created or updated in NxaTel sync in real time to HubSpot, and vice versa. Your CRM and dialer always reflect the same data.
Call Analytics & Reporting
View call volumes, missed call rates, agent answer times, and team performance — surfaced inside HubSpot's native reporting tools.
Instant Number Provisioning
Provision a business number in under 3 minutes. Paperless. No contracts. No waiting for a carrier.
Multi-User Team Setup
Add team members, assign numbers, set call flows, and manage extensions — all from a single admin dashboard linked to your HubSpot account.
App Functionality
Shared Data
Call Logs | ||
Contacts | ||
Call Recordings | ||
Call Notes & Tags | ||
SMS Messages |
Reviews
Pricing
NxaTel Start Up
ZAR 159
/monthEssential business calling for small teams.
No setup fees
Instant activation
Cloud phone system
Mobile and web app access
1 local or national business number
Basic call analytics
Voicemail and voicemail-to-email
Unlimited inbound and internal calls
150 call minutes
NxaTel Start Up
ZAR 159
/monthEssential business calling for small teams.
No setup fees
Instant activation
Cloud phone system
Mobile and web app access
1 local or national business number
Basic call analytics
Voicemail and voicemail-to-email
Unlimited inbound and internal calls
150 call minutes
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 05/18/2026
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