Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared swivl Subscription - Labs plan
Overview
1/4 - Send info about your live chat users directly to HubSpot.
Capture more leads on your website with swivl's easy to use and powerful AI-powered chatbot and automation tools. Teams can now focus on delivering a better customer experience.
- Keep your CRM up to date by automatically sending leads to HubSpot and syncing relevant information captured as they interact with swivl.
- Know who your customers are as they chat by accessing key HubSpot data about a lead right from the Conversations section
- Map & personalize their customer journey by capturing key information within swivlStudio User Journey builder. Personalize interactions and contextually recommend content or products as a lead interacts with your swivl bot.
Features
Capture leads & provide contextual help 24/7 with a smarter bot
With swivl and HubSpot, you'll be able to have meaningful and proactive conversations with customers while they're live on your site. Give them the help they need in context to what they are looking for ー instantly.
Organize, track, and nurture your leads
Automatically sync key information captured through a conversation into a lead's profile in HubSpot. swivl then uses that to recommend a product or piece of content, alert your team about a lead's actions in real-time, and ensure you can always provide the human-touch at every touchpoint.
Stop creating tickets. Start building intelligence.
swivl's data labeling and automation features make your bot act as the first line of defense between your customers and your business. Proactively loop in a live agent whenever necessary to pick up on the interaction. Your team will never miss an opportunity to keep your customers happy.
App Functionality
Shared Data
swivlVariables |
Reviews
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Pricing
Labs
$250
/monthFor startups that want to get started building conversational AI
✅ Live convos
✅ User Journeys / Decision tree conversations
✅ Conversation templates
✅ Training
✅ Customizable chat widget + Multiple Embeds
✅ Pre-built NLP
Labs
$250
/monthFor startups that want to get started building conversational AI
✅ Live convos
✅ User Journeys / Decision tree conversations
✅ Conversation templates
✅ Training
✅ Customizable chat widget + Multiple Embeds
✅ Pre-built NLP
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/11/2025
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