Services we provide
- CRM Implementation
- Custom API Integrations
- Customer Success Training
- Customer Support Training
- Customer Survey and Analysis
- Help Desk Implementation
- HubSpot Onboarding
- Knowledge Base Development
- Programmable Automation
- Sales and Marketing Alignment
- Sales Enablement
Industries we specialize in
- Business services - general
- Construction & renovation
- Consumer services
- Finance & insurance
- Technology - software
Budgets we work with
Languages we support
- English
Regions we serve
- North America
About 21b Consulting
Wouldn’t it be great if you could get everything you’re paying for out of your HubSpot? We make HubSpot work for you. We execute in all Hubs, and are Service Hub champions, we feel that’s where greatest value can be delivered for your business—in customer onboarding, retention & renewals. We empower your teams to focus on what they do best—closing sales, keeping momentum in onboarding & delighting customers by implementing a lean tech stack that works for you, powered by HubSpot at its core. We work with High Compliance Verticals, like: 💵 Financial Services & Accounting 👷 Construction & Manufacturing 🚢 Transportation & Logistics 🚚 Field Services 🤝 Franchises We Deliver: 🩺 HubSpot Performance Assessments, Audits & Health Checks 🗺️ Business Workflow Mapping 🏗️ Solutions Architecture Design, Build & Implementation 🎓 Team Education, Onboarding & Adoption 🚀 Strategic Growth Consulting Our goal is to serve & provide optimized impact for 1,000 scaling companies by 2035.
Client Reviews for 21b Consulting
5.0
1
1 Review
- Nov 6, 2024
Transforming Efficiency and Customer Experience: A Success Story with 21b Consulting
Our collaboration with 21b Consulting has significantly enhanced operational efficiency and customer satisfaction at Growth Institute. Through targeted automation and workflow optimization, we’ve achieved notable improvements, including faster resolution times and a streamlined onboarding process. These advancements have refined our internal processes and transformed our approach to customer interactions, enabling us to deliver more proactive and personalized service. Highlighting the impact of these achievements underscores Growth Institute’s commitment to innovation and operational excellence within the industry. The partnership with 21b reinforces our dedication to creating meaningful, seamless experiences for our clients, fully aligned with our company’s goals.
Transforming Efficiency and Customer Experience: A Success Story with 21b Consulting
Our collaboration with 21b Consulting has significantly enhanced operational efficiency and customer satisfaction at Growth Institute. Through targeted automation and workflow optimization, we’ve achieved notable improvements, including faster resolution times and a streamlined onboarding process. These advancements have refined our internal processes and transformed our approach to customer interactions, enabling us to deliver more proactive and personalized service. Highlighting the impact of these achievements underscores Growth Institute’s commitment to innovation and operational excellence within the industry. The partnership with 21b reinforces our dedication to creating meaningful, seamless experiences for our clients, fully aligned with our company’s goals.
Gomez, T.
Education - 51 to 200 employees
Services we provide
- CRM Implementation
- Custom API Integrations
- Customer Success Training
- Customer Support Training
- Customer Survey and Analysis
- Help Desk Implementation
- HubSpot Onboarding
- Knowledge Base Development
- Programmable Automation
- Sales and Marketing Alignment
- Sales Enablement
Industries we specialize in
- Business services - general
- Construction & renovation
- Consumer services
- Finance & insurance
- Technology - software
Budgets we work with
Languages we support
- English
Regions we serve
- North America