Digital Litmus

Customer Lead Onboarding

Tony onboarded me onto the marketing package of HubSpot and was really helpful. It was led by my pace and what I needed and he went out of his way to research things I needed and help iron out any kinks. Thanks for the help.

Great experience with Digital Litmus

Really great 4 onboarding sessions with Tony - got us started off in the right direction and problem solved to suit our needs. And then added value with some further suggestions we were unaware of to further optimise our sales pipeline and enquiry handling. Would recommend and likely use again for projects in the future

Amazing, and really valuable sessions

Big thank you to Seb, who took me and my team through the HubSpot onboarding process last month. We had no CRM system and were relying on spreadsheets for data, Seb took us through the whole onboarding process, helped us learn about the system in great detail, and supported with importing years of data so we could move our reporting over seamlessly. I Would highly reccommend this team to support with anything!

Extremely useful and valuable experience!

Working with Seb and the team has been extremely valuable. They have challenged and supported us, ensuring that the implementations we introduce have longevity as we scale our business. Seb has been very supportive and patient, and has taken the time to learn about our specific business challenges, and offered bespoke solutions. These solutions are extremely detailed, and the accompanying process mapping ensures that we fully understand the changes that are proposed. They have helped us automate our processes, ensuring that nothing falls through the cracks or is suspectable to human error. We have full faith in the team, and continue to rely on their expertise.

A very knowledgeable, strategic and supportive team!

Working with Digital Litmus on our HubSpot onboarding has been a fantastic experience. From the very beginning, their team demonstrated a deep understanding of the platform and a strategic approach to aligning HubSpot's capabilities with our business goals. They didn't just focus on setting up the system; they ensured it was tailored to our specific needs. What stood out the most was their supportive and collaborative style. The team was always available to answer questions, provide guidance, and ensure we felt confident every step of the way. I highly recommend Digital Litmus. They’ve most certainly set us up for long-term success. Thank you!

Good Hubsport run through

Seb was great, and approachable throughout the process. The process felt a little rushed for us as it was our peak busy season so I recommend spacing it out over 3 weeks if this is the case for you too. We covered most of the elements on HubSpot. For some requests or workflows, Digital Litmus could not support and redirected us to HubSpot so it felt somehow detached. As onboarding experience was good, but I was expecting more tailoring and integration support, to optimize the software to our needs.

Across Every Detail

So far, our experience has been excellent. Every single part of our journey with Litmus so far has been workshopped to every minute. This has allowed us to present and package ourselves better but also enabled us to consider who we are from different angles we otherwise wouldn't have considered. We are early in our journey together but are very happy with everything so far !

CRM Solution for a small, rapidly growing charity

Exceptional HubSpot Implementation and Support by Digital Litmus As a rapidly growing charity dedicated to providing mentorship through our app, "Been There," finding a CRM solution that could scale with our unique needs was critical. We partnered with Digital Litmus to overhaul our systems, and the results have been nothing short of transformative. CRM Migration and Onboarding: Digital Litmus seamlessly managed the migration of our existing data to HubSpot, ensuring a smooth transition without data loss. Their team expertly handled the onboarding process, equipping our staff with the necessary tools and knowledge to maximise our new CRM system. Data Management: The task of cleaning and importing data was handled with meticulous attention to detail. Digital Litmus ensured that our data was not only accurately transferred but also optimised for our ongoing sales and marketing activities. Recruitment Pipeline Design: One of the standout achievements was the design and implementation of a custom recruitment pipeline for our mentors. The automation introduced has significantly reduced manual tasks, allowing our team to focus more on strategic activities and less on administrative chores. Fundraising Pipeline Setup: With Digital Litmus's expertise, we've also established a robust fundraising pipeline. This new setup has enhanced our ability to track and engage donors, which is vital for our growth and operational funding. Team Training: Comprehensive training sessions were conducted to ensure our team was proficient in using HubSpot. The Digital Litmus trainers were knowledgeable, patient, and highly effective in their teaching methods. App Integration: Perhaps the most technologically challenging aspect was integrating HubSpot with our Been There mobile app. Digital Litmus handled this with exceptional skill, ensuring a seamless flow of data across our systems, enhancing both user experience and operational efficiency. The collaboration with Digital Litmus has not only streamlined our operations but also empowered our team with a powerful tool that supports our mission. We are now better equipped to manage our growing community of mentors and fundraisers thanks to the tailored solutions provided by Digital Litmus. Highly Recommended: To any charity or organisation looking to leverage HubSpot for better CRM and automation, we couldn't recommend Digital Litmus highly enough. Their tailored approach, combined with deep technical expertise and commitment to understanding our needs, has made all the difference.

Very knowledgeable team!

The team at Digital Litmus know HubSpot inside out. They were able to provide a very in depth RevOps audit of how we were using the platform and what we could improve on. They also were able to swiftly integrate any marketing content created for our business and are always happy to help and advise on what we could do more of.

Complex project delivering continued success

At Supporting Education Group, we had a major project critical to our business. Moving the Martech of our Group from the early stages of digital maturity, which was fractured and siloed. Into a scalable solution offering us connected personalisation, automation, and attribution across our Group. Moving numerous business units into the advanced stages of digital maturity. From the get go, Digital Litmus demonstrated the knowledge, expertise, approach, and attitude we needed to make this happen. Consistently maintaining this throughout the project. Which continues with the work we're delivering today. In my experience. One of my major issues with suppliers, is a fantastic sales person who sells you the dream. Then disappears the moment the contract is signed. While things rapidly deteriorate from there. With DL, there was a consistency from every member of the team we worked with. We were always supported at the right level. In some cases pushed in our view and approach. Which is vital in a supplier. They are the experts and were happy to politely steer us towards a better solution when needed. Our project was, and is, a complex one. The team at DL were with us throughout. Available and present with little notice, to support us when we really needed them. I would happily give Digital Litmus my recommendation.