We Help Contact Centre Sales & Customer Service teams improve Customer Experience & Performance we specialise in these key areas: - Customer Experience Maturity - Tech. Chatbots, CRM & CCaaS - Sales Strategy - Op's Model Transformation - Training - Outsourcing We fully understand the challenges that contact centre leaders face and we have experience first hand driving positive changes! If you want help changing customer experience then we can help. We believe ๐๐ฅ๐๐ง๐๐ฉ๐๐ค๐ฃ๐๐ก ๐๐ญ๐๐๐ก๐ก๐๐ฃ๐๐ + ๐๐ข๐ฅ๐ก๐ค๐ฎ๐๐ ๐๐ฃ๐๐๐๐๐ข๐๐ฃ๐ฉ = ๐๐ง๐๐๐ฉ ๐พ๐ช๐จ๐ฉ๐ค๐ข๐๐ง ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐ Using our contact centre diagnostic we analyse your centres data, and our 6 step process improvement programme helps you plan and prioritise actions to drive change, establish root cause and fix the problem which means no more sticking plasters! To find out and more book in a for a free Contact centre health check๐๐ >>>>> https://calendly.com/garry-gormley/contact_centre_health_check