💎 APAC's #1 Rated Diamond HubSpot Partner. 🎓 HubSpot Certified Trainers. 🏆 16+ Impact Award Winners. ⭐ 30+ HubSpot Certifications. 👥 HubSpot User Group Leader. Neighbourhood is a customer engagement agency that works to do three simple things for our clients... Find their people, Sell to their people, and Keep their people. We build brands, grow sales and shine a light on how businesses can better serve the world. We help our clients win hearts and minds throughout the entire customer journey, building stronger, longer lasting relationships with their customers. That's where the name 'Neighbourhood' comes from - we're community builders. At Neighbourhood, we know that this is only part of the customer journey and that there's more to a relationship than a good first impression. That's why it's going to be our mission to help brands build their marketing systems, develop sales strategies that get them results and work to maintain the relationships they build in the long term.
If you’re scaling a high-performance team and need your CRM to actually keep up, talk to Neighbourhood. They’ve been instrumental in helping NHFA systemise our national lead tracking and sales attribution. Professional, proactive, and deeply knowledgeable - they are the benchmark for HubSpot partners in Australia.
Nope. Nothing ever went wrong. We are so glad we chose Neighbourhood to handle our website migration project. Moving our site from another platform to HubSpot had the potential to be nerve-wracking and full of bugs, but our experience with Harry and the Neighbourhood team proved the complete opposite. They were efficient, professional, and delivered what they promised - on time and on budget. Neighbourhood will certainly be the go-to for our next HubSpot project.
We had a wonderful experience collaborating with Neighbourhood! Harry's deep expertise in HubSpot truly stood out. He took the time to thoroughly understand our specific needs and goals, which allowed him to create a tailored configuration that exceeded our expectations. His attention to detail and proactive approach made the entire process not only efficient but also enjoyable. We genuinely appreciated his clear communication and the collaborative spirit he brought to our partnership. Working with him has been a highlight, and we look forward to any future opportunities to work together!
Working with Neighbourhood on our HubSpot uplift project has been a positive and genuinely delightful experience. Led by the wonderful Brie, they led a comprehensive clean-up and reorganisation of our HubSpot account, laying a much stronger foundation for how we manage and activate our customer data. Operating within a highly regulated environment across health and financial services, it was critical that any changes were made thoughtfully and with compliance in mind. NBH guided us confidently through this complexity, helping ensure our HubSpot setup, data structure, and workflows were designed to support compliance while still enabling effective marketing. Throughout the project, the team was thoughtful, highly organised, and pragmatic in their approach, balancing best practice with what would work for our business in reality. We now have a far more scalable, efficient HubSpot setup and are well set up for success in a regulated environment as we continue to grow. Thanks team!
Sophie and the team at Neighbourhood have done an incredible job working with us to improve the way we use HubSpot in our business. This included streamlined and automated data collection, better response times to our clients, and the training and resources we needed to make sure internal staff were well equipped to use the improved structure. If there's anything else we need in future, it'll be Neighbourhood we turn to. Thanks so much!
Working with Neighbourhood (and in particular, Harry) has been absolutely wonderful. From the very beginning, Harry has been proactive, knowledgeable, and incredibly easy to work with. His ability to understand our business goals and translate them into clear, actionable HubSpot strategies has made a huge difference to how we operate day to day. Harry’s support has been exceptional; he’s responsive, patient, and genuinely invested in helping our team succeed. The improvements we’ve seen in automation, reporting, and lead management are a direct result of his expertise and hands-on approach. Beyond the technical work, Harry and the Neighbourhood team have been true partners. They care about outcomes, celebrate wins with us, and continue to push for ways we can improve. We couldn’t recommend them more highly.
Under the efficient and seamless project management prowess of Natalia, NBH were able to bring our website vision to life, on budget and on time. Natalia was an absolute dream to work with - responsive, transparent, adaptable and went above and beyond to find solutions to project roadblocks. We'd love to work with NBH again!
A huge thank you to the team at Neighbourhood for their exceptional work. They provided high-quality automation and operational support for our HubSpot instance, specifically for our lead and opportunity management. Their strategic insights and technical skill have streamlined our workflows, saving our team a significant amount of time. The quality of their work and their professionalism is top-notch.
We partnered with Neighbourhood to untangle and rebuild our recruitment process in HubSpot, and the results have been game-changing. From cleaning and refining our database to designing a clear recruitment funnel, they gave us a system that actually works and supports growth at scale. Cassy was absolutely amazing. She didn’t just help “set up” HubSpot – but took the time to understand our business, our people, and the unique challenges of recruitment in real estate. Her guidance has given us confidence, clarity, and the right tools to attract and engage high-performing agents.
Jayden made the entire onboarding process smooth, clear, and tailored to our business needs. Jayden was incredibly knowledgeable, patient, and responsive to all our questions. They didn’t just set things up—they took the time to explain best practices and ensure we felt confident using HubSpot on our own. Thanks to their support, we were able to implement the CRM quickly and effectively, with workflows and tools that actually make sense for us. Highly recommend Neighbourhood Co for anyone looking to get the most out of their HubSpot investment!