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SM2Communicate

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SM2Communicate

Gold Solutions Partner

Locations

Remote
Rating

5

(6)

Services we provide

  • Account based marketing
  • Branding
  • Community Management
  • Content Creation
  • Conversational Marketing
  • CRM Implementation
  • CRM Migration
  • Customer Marketing
  • Customer Success Training
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Knowledge Base Development
  • Paid Advertising
  • Programmable Automation
  • Sales and Marketing Alignment
  • Sales Enablement
  • Search Engine Optimization
  • Social Media
  • Website Design
  • Website Development

Industries we specialize in

  • Construction & Renovation
  • Consulting/Advisory
  • Education
  • Legal Services
  • Marketing Services

Budgets we work with

$5,000+

Languages we support

English

Regions we serve

EMEA

HubSpot certifications

AI Essentials Badge
AI Essentials Badge
HubSpot Implementation for Partners
HubSpot Implementation for Partners
HubSpot Solutions Partner
HubSpot Solutions Partner

Overview

Dawn-Louise Kerr FCIM, FHEA is the Founder of SM2Communicate and a Director of Digital, Risk & Data Security with over 20 years’ experience operating at board and executive level. She works with corporate leadership teams to design, govern and optimise HubSpot platforms that support secure growth, operational efficiency and data-driven decision making. Dawn specialises in HubSpot CRM, CMS and automation governance, platform onboarding, ongoing HubSpot management and structured training programmes. Her work focuses on data integrity, platform consolidation, AI-enabled growth and reducing data and operational risk, ensuring HubSpot is adopted securely, compliantly and at scale. Through SM2Communicate, Dawn supports organisations across the UK and internationally with HubSpot onboarding, continuous optimisation and capability-building, enabling teams to use the platform confidently while delivering measurable commercial outcomes in complex and regulated environments.

Average rating

5.0

Based on 6 ratings


Total reviews

6

Number of reviews all-time


5
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Average rating

5.0

Based on 6 ratings

Total reviews

6

Number of reviews all-time

5
100% complete
100%
4
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3
0% complete
0%
2
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5/5
    Oct 4, 2023

Excellent service and working relationship with SM2Communicate

We have been working with SM2Communicate for two years and have received outstanding and professional service. They have provided useful professional advise which has helped us shape our social media marketing campaigns. We have used SM2Communicate to produce newsletters utilising the HubSpot facilities. They have also created images and written content for social media campaigns using LinkedIn, Instagram and Twitter. I would highly recommend using SM2Communicate. The team are friendly, professional and knowledgable.

Services provided12, 3, and 6
  • Jones, B.

  • Education
  • 2 to 5 employees

5/5
    Aug 6, 2023

SM2 Communicate HubSpot Support

Dawn and her team (SM2Communicate) were instrumental from the concept point right through to execution and ongoing support. She helped navigate our Management Team and Executive Board in the decision making of using HubSpot. The plan was well thought through and explained to all stakeholders. Once the decision was made the SM2C team integrated rapidly within our business to drive the programme forward. They advised what we needed and when to ensure we had the right services to support the business on the outset. They then took the business on a learning curve. This started with training all the teams within the business and gave ongoing support whilst it bedded in. SM2C were challenged along the way and always 100% of the time came through, on track and on budget. This was not easy. HubSpot is now a core part of our business and as per the advice and guidance given was the right toolset that we needed. SM2C have helped us to: - Fully digitalise our recruitment process by using forms and custom objects to the full. We are also using the call recording part of the sales tool for our recruitment process - Designed a new website within the HubSpot CMS that included gated content and automation for sign-ups - Created CSAT and Employee Surveys that fully utilise the services hub - Regular marketing emails to communicate to our employees across different countries and to our clients - Registration options for some of our employee benefits to keep a track of who has taken advantage of each option from their entitlement. Dawn keeps telling us we are only just getting started with HubSpot! When is comes to all marketing activity Dawn can 100% take the credit for getting us to where we are ahead of plan and under budget. I cannot recommend her highly enough. Thank you Dawn and the SM2Communicate team. YOU ARE AMAZING.

Services provided11, 8, 24, 39001, 53001, 19, 1, 23, 20, and 5
  • Nathwani, D.

  • Business Services - General
  • 201 to 1,000 employees