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ClearFeed

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App

ClearFeed

Slack <> HubSpot integration with ClearFeed

Gemaakt door
ClearFeed, Inc.
Installaties
40+ installaties
Meld je aan om te installerenVereist ClearFeed-abonnement

Vereisten

HubSpot-abonnement
HubSpot-accountmachtigingen
Bekijk de vereiste accountmachtigingen
ClearFeed-abonnement
Free, Professional of Enterprise plannen

Overzicht

ClearFeed's Slack-HubSpot integration streamlines support operations by allowing users to convert Slack conversations into HubSpot tickets, syncing comments, attachments, and ticket updates between these platforms.


The integration ensures that your support team and your customers can work from the platform of their choice, significantly enhancing response times and customer satisfaction.

Functies

HubSpot tickets from Slack

Create HubSpot Tickets from Slack

Convert Slack messages into HubSpot tickets manually or automatically using emojis and automation.

HubSpot Forms for ticket creation

Ticket Creation with HubSpot Forms

Streamline ticket creation from HubSpot Forms by mapping fields like email, title, and description.

Edit HubSpot ticket from Slak

Edit HubSpot Ticket Properties from Slack

Modify ticket fields like priority, and description directly from Slack for seamless updates.

AI to answer repetitive queries

AI Agents to Answer Repetitive Queries

Deliver instant, accurate responses by integrating Slack with multiple knowledge sources and past Slack conversations, consolidating search results for seamless support.

Collaborate on Tickets in Slack

Collaborate on Tickets in Slack

Agents can respond to tickets from Slack, loop in other teams for collaboration, and discuss tickets privately using triage channels.

HubSpot reporting from Slack

Work on Slack & Manage Reporting in HubSpot

Monitor the HubSpot support queue in Slack, adhere to HubSpot SLAs by responding from Slack, and ensure reporting accuracy with dynamic ticket status updates in HubSpot.

App-functionaliteit

Gedeelde gegevens
Gegevensbron
Richting van synchronisatie
In HubSpot
In HubSpot

Contacts

Contactpersonen

Contactpersonen

Files

CMS-bestanden

CMS-bestanden

Requests

Tickets

Tickets

Meer informatie over gedeelde gegevens

Messages from slack are synced with HubSpot tickets and updates on HubSpot tickets are propagated back to Slack.

Reviews

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Deze app vereist een van de volgende ClearFeed-abonnementen.

Free

US$ 0

Free for small teams

  • Monitor 10 Slack Channels

  • Triage Channels

  • AI-Based SLA Alerts

  • Announcements

  • OOO Responses

  • Connectors with Ticketing and Engineering Tools

  • Business Hours & Holidays

  • Private Comments in Triage Channels

Free plan

Free

US$ 0

Free for small teams

  • Monitor 10 Slack Channels

  • Triage Channels

  • AI-Based SLA Alerts

  • Announcements

  • OOO Responses

  • Connectors with Ticketing and Engineering Tools

  • Business Hours & Holidays

  • Private Comments in Triage Channels

Free plan

* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 25-02-2025

Meer info

Gemaakt door
ClearFeed, Inc.
Installaties
40+ installaties
Categorieën
Talen waarin deze app beschikbaar is
Engels

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