Quick Connects and have more conversations with prospects

Koncert’s AI-powered Quick Connect with ultra-low latency is achieved by embedding our own phone tech and AI in one network. Our dialer platform can make hundreds of outbound calls in a single session, pausing when a live person picks up, automatically popping up the details of person/company to your screen, and updating the CRM for you.

Automated Local Presence & Automated Caller Id Health

Koncert helps sales reps with better connect rates. Local Caller IDs are automatically selected based on prospect’s area code yielding industry leading pick-up rates. With Koncert’s Device Cloud and Heat Map, we automatically manage Caller IDs to ensure bad Spam numbers are cleaned or removed so your best prospect isn’t avoiding your rep’s call.

Parking Lot

Koncert ensures reps are not wasting dials calling the same “bad numbers”. That old fax machine isn’t going to pick up no matter how many times you call it. Parking Lot quarantines bad numbers so your team can focus on the legit ones

Virtual Salesfloor & Remote Coach

Do a call blitz or a ride-along in virtual salesfloor as if you were in the office. Listen to what other sellers are saying on calls. Remote Coach gives managers the ability to surf through live calls, listen to call recordings filtered by day, rep or even call disposition. This helps to fix it or hear what is working and share it with your team.

Reporting

Managers love Koncert analytics. Generate reports on the number of calls, number of conversations, talk time, drill down on specific calls or a particular rep. Track productivity and take course correction. Koncert helps managers to better manage their team by quickly identifying issues and opportunities to improve team performance.