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Hotjar

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App

Hotjar

HubSpot Certified App

Bring customer insights into your sales and marketing strategy

Built by
Hotjar
Installs
10K installs
Rating

3.6(9)

Sign in to installRequires Hotjar subscription

Requirements

HubSpot Plan
    Works with all HubSpot plans
Learn more
HubSpot Account permissions
View the required account permissions
Hotjar Subscription
Hotjar Observe: Business, Hotjar Observe: Scale, Hotjar Ask: Business, or Hotjar Observe & Ask Basic plans

Overview

Personalize prospect and customer interactions with the Hotjar and HubSpot integration. Now you can give your team the insights they need to close deals faster, provide tailored support and segment for more personalized campaigns. Use the Hotjar and HubSpot integration to:

  • Watch session recordings in your HubSpot contact timeline: See what people engaged with or where they got stuck, so you can be better prepared for calls and queries.
  • See survey responses in your HubSpot contact timeline: Hear what customers had to say about their experience to pre-empt pain points and tailor conversations.
  • Use Hotjar session properties to create lists and trigger automations: Trigger workflows using HubSpot and Hotjar properties (like ‘referrer URLs’ and ‘duration on site’) to personalize marketing campaigns or give your sales team extra insights.

Features

Close more deals and offer better support

Close more deals and offer better support

See what prospects and customers did on your site and what they had to say about their experience directly from HubSpot. Use behavior insights to personalize conversations or follow-up, and close deals faster.

Trigger marketing flows based on user behavior

Trigger marketing flows based on user behavior

Segment prospects and customers into active lists to trigger automations using a combination of Hotjar behavior data and HubSpot contact criteria. Personalize marketing based on user behavior for a more tailored experience.

Give your Sales team extra insights

Give your Sales team extra insights

Build automations to notify your sales team when a recording is available for a highly-engaged prospect. Alert reps when prospects are showing signs of frustration, so they can follow-up at the right time and with better context on their experience.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Hotjar session properties

Contact Lists

Contact Lists

Session recordings

Timeline

Timeline

Survey response

Timeline

Timeline

Reviews

3.6

Based on 9 ratings

Total reviews

9

Number of reviews all-time

Overall rating

33% complete
34% complete
0% complete
22% complete
11% complete

Average rating

3.6

Based on 9 ratings

Total reviews

9

Number of reviews all-time

Overall rating

33% complete
34% complete
0% complete
22% complete
11% complete

Filter reviews:

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Filter reviews:

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5/5
    14. juli 2025
  • Londono, R.

2/5
    1. juni 2025

Simple Tool But Limited Without Paid Version

no del todo util

What do you like?

es bueno para ver que sucede

What do you dislike?

no deja ver mas detalles a no ser de pago y eso es entendible

  • Ramorino, P.

This app requires one of the following Hotjar subscription plans.

Hotjar Observe: Business

€ 80

/month

Visualize user behavior with Heatmaps and see what your users see with Recordings

  • Price indicated is for 500 daily sessions

  • Plan starts at 500 daily sessions

  • Unlimited heatmaps

  • Filter and segment data

  • Frustration and confusion signals

  • Page targeting

  • Events API: track custom user actions

  • Identify API: track custom user attributes

  • Integrations

  • Highlights

Hotjar Observe: Business

€ 80

/month

Visualize user behavior with Heatmaps and see what your users see with Recordings

  • Price indicated is for 500 daily sessions

  • Plan starts at 500 daily sessions

  • Unlimited heatmaps

  • Filter and segment data

  • Frustration and confusion signals

  • Page targeting

  • Events API: track custom user actions

  • Identify API: track custom user attributes

  • Integrations

  • Highlights

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 04.09.2025

More info

Built by
Hotjar
Installs
10K installs
Categories
Languages this app is available in
English, German, and Spanish

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