Poor security

Unfortunately the url would come up with a security alert and was being blocked by most web browsers. We tried the iframe option too and unfortunately we couldn't risk using it with our customers

We were trying to use native forms for a customer survey.

Great functionality and options for questions

Very basic functionality that doesn't meet our needs

From its center-aligned-only text and unintuitive UI to its total lack of data analysis tools, NativeForms is a very limited tool. To even see responses to your surveys, you have to export a CSV. To their credit, this is reflected in their pricing. I'd still rather use Google Forms than Native Forms, however. This integration itself is unidirectional. It can update HubSpot properties like any basic webhook. I was hoping the integration would allow us to pass a contact's email information to NativeForms via a query string so that respondents wouldn't need to enter their email addresses in the form itself.

Customer satisfaction and product surveys.