If your Customer Service team is managing an email inbox, it's time for change! Do the team (and yourself) a favour, with a cost-effective, high efficiency solution with great management reporting... while still keeping emails as the communication channel for customers. Bee Squared Consultants is a business improvement consultancy that can help you create smart, effective workflow solutions that releases your team from their email prison. We always approach technology changes from a 'business-first perspective' and can help you redesign your Customer Service processes for maximum impact. https://www.linkedin.com/pulse/emails-enemy-productivity-good-customer-service-7xiac