I've dedicated my career to admin roles, primarily supporting Sales Teams. Throughout, I've honed my skills with various CRM systems, adapting them to enhance business processes. When tasked with finding a new CRM, I explored options, initially dismissing HubSpot due to perceived affordability issues for a small business. After exhaustive research, none seemed to meet our needs without an extensive overhaul. However, conversations with our knowledgeable Sales representative revealed that HubSpot could align with our business, contrary to our initial assumptions. HubSpot's customisation preserved desired processes and helped refine others. Despite a higher cost, automation and streamlining justified the investment by boosting Sales Team efficiency The experience of tailoring processes & customisation in HubSpot resonated with me, leading me to discover where my skills truly excel. Now, I'm passionate about helping businesses leverage HubSpot's capabilities to the fullest.