Usersnap
A customer feedback software for SaaS to embrace visual communication.
Erstellt von - Usersnap
Installationen - 50+ Installationen
Anforderungen
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Usersnap-Abonnement - Produktversionen: Free, Starter, Growth, Professional oder Premium
Übersicht
1/6
Usersnap is more than a platform to collect and manage feedback: it enables product teams to adopt the customer-led growth strategy.
First, Usersnap makes capturing and communicating issues extremely easy for non-technical users. The website/in-app widget snaps a screenshot, then users can directly draw or comment on the problem, and voila! Support teams can understand and resolve tickets much faster with the visual context. Save time for both your users and team, keep them both happy.
When your customers enjoy sharing feedback with you, you will have a constant stream of customer evidence that the product team can use to make smarter decisions. Collect feature requests, upvotes, and interviewees to build new products with confidence.
Empower customers to share their voice and feel included in the evolution of your product. Grow faster and avoid failures with the clarity of customer feedback.
Get started with Usersnap for free today!
Funktionen
Floating feedback button & menu
Give your website or app a dedicated feedback button to receive issues and suggestions. Use the menu to navigate customers to the right support and feedback option. Link your chat, documentation or other mediums for a streamlined process.
Screen capture tools on the feedback form
Allow users to to draw and pin comments directly on their screens with the onsite/in-app widget. Record a video with screen sharing and audio to show flows easier. Technical context such as browser info, URL and console javascript errors are automatically attached. Advanced screen rendering options for protected sites available.
Wide variety of feedback forms
Engage users with different feedback templates or customize the design yourself. Boosts response rates by targeting the right audience at the right time and place. Gather quality insights for you to make customer-led growth decisions everyday.
Upvote feature request board
Measure the collective voice of customers with community upvotes on Usersnap Board. Share the progress of tickets and new feature development. Close the loop and celebrate their contribution. Usersnap is all about #MakeFeedbackMatter!
App-Funktionalität
Datenaustausch
Usersnap Feedback Item |
Rezensionen
Verfassen Sie jetzt die erste Kundenrezension
Free
0 $
No time limit. Access to all features (premium plan).
Free
0 $
No time limit. Access to all features (premium plan).
* Die hier angegebenen Preise dienen nur zu Illustrationszwecken. Alle Preise enthalten keine Steuern, Sonderangebote, Rabatte oder sonstigen Preisvarianten. Bitte wenden Sie sich direkt an den Partner, um aktuelle und korrekte Preisinformationen zu erhalten. HubSpot übernimmt keine Verantwortung für Preisinformationen, die von unseren Partnern bereitgestellt werden. Letzte Aktualisierung der Preisinformationen: 22.07.2024
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